communication

Cards (42)

  • Communication is derived from a Latin word "communis", meaning common
  • Haptics: sense of touch
  • Proxemics: space maintained to an individual
  • Iconics: symbols and signages used
  • Olfactory: communication through smell
  • Chronemics: how time is used to affect communication
    Monochronic - one at a time
    Polychronic - can be done multiple at once
  • Presupposition: giving assumptions in an utterance without confirmation
  • Gesture: movement of hand and head
  • Facial Expression: movement of facial muscles
  • Eye contact: looking directly into one's eyes
  • Body Stance: position of a person's body
  • Verbal/Lexical Component: words that are uttered or shared to express thoughts
  • Paraverbal Component: how messages are conveyed through tone, pitch, and pacing of voices
  • Non-lexical/Non-Verbal Component: messages sent through posture, gestures, facial expressions, and spatial distance
  • Etymological perspective
    • derived from a latin word "communis", meaning common
    • common understanding of something
  • Linear perspective
    • communication is process or act of transmitting a message from a sender to receiver
  • Process of communication
    • sender
    • encoding
    • message
    • channel
    • decoding
    • receiver
  • Interactive perspective
    • communication is the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior
  • Symbolic perspective
    • communication uses symbols to present things, process, ideas, or events
    • these symbols are arbitrary constructions that represent a communicator's thought
  • Pragmatic perspective
    • any sign-mediated interaction that follows combinatorial, context-specific and content-coherent rules
  • Purposive Communication
    • an intentional communication that happens within the bound of the specific context
    • transmission of message with the end in mind
  • Function of Communication
    • Utilitarian Function
    • Aesthetic Function
    • Cathartic Function
    • Therapeutic Function
    • Phatic Function
    • Recording-Transmitting Function
    • Prevention of Communication
    • Instrumental Function
    • Affective Function
  • Utilitarian Function
    • to fulfill our desires, needs and goals
    • express these aspirations and dreams
  • Aesthetic Function
    • use of communication in an artistic manner like performing on a stage play, news casting, poetry interpretation, etc
  • Cathartic Function
    • pouring out of suppressed emotions
    • use to release tension and repressed emotions
  • Therapeutic Function
    • serves to maintain good health
    • applies curative effect of communication like counseling sessions
  • Phatic Communication
    • start a communication
    • small talk and simple greetings like "hi"
  • Recording-Transmitting Function
    • listening to information then relaying it to other people
    • jotting down received message and transmit to other people
  • Prevention of Communication
    • stop communication
    • show disinterested in the speaker and a desire to end a conversation
  • Instrumental Function
    • words of a person caused something to happen
    • use to express our need to get things done
  • Affective Communication
    • effect of communication to reinforce a behavior of a person
    • affects the ego of a person and can make a person feel good or bad
  • Components of Communication
    • Verbal/Lexical
    • Paraverbal
    • Non-lexical/Non-verbal
  • Body Language
    • gesture
    • facial expression
    • eye contact
    • body stance
  • Barriers of Communication
    • Noise Barrier
    • Environmental Factor
    • Defective Channel
    • Language Barrier
    • Poor Word Choice
    • Pronunciation of Words
    • Fear of Criticism
    • Physical Factor
  • Noise Barrier
    • distract person in an environment
    • could be physical or psychological noise
  • Environmental Factors
    • anything that distracts a person in an environment
  • Defective Channel
    • medium that used to communicate
    • penmanship, printing
  • Language Barrier
    • differences in language used
  • Poor Word Choice
    • word choice that inappropriate in sentence
  • Pronunciation of Words
    • words pronounce correctly