The maximum output a business can produce in a period with its available resources
Capacity Utilisation Formula
Current output/ Maximum possible output * 100
Factors Determining Capacity
Number of buildings, machinery and labour available (service industries can hire temporary and part-time workers)
Ways to Increase Capacity Utilisation
Increase workforce hours, outsource production to other firms and reduce machine maintenance
Ways to Improve Capacity Utilisation
Competitors leaving the market increases demand for goods, successful marketing strategy and can use rationalisation (hire more workers during busy hours)
Ways to Improve Capacity Utilisation: Increase Demand
Extra promotional spending, price cutting or making a new strategy to reposition the products into growth markets and to double sales they need to launch new products this requires investment and long-term planning but is highly effective
Ways to Improve Capacity Utilisation: Cut Capacity
Firms can reduce their workers’ hours this helps to avoid the disruption of moving to a smaller building and moving premises reduces all costs but reduces the firm’s flexibility in demand
Under-utilisation of Capacity
Increased flexibility, lower output means the costs per unit are much higher, loss of market share, the ideal capacity utilisation is approximately 90%
Over-utilisation of Capacity
Operating at maximum capacity means if demand increases the firm cannot supply more, the firm will struggle to service machinery and train staff which can be costly and increase short-term production breakdowns and unhappy staff due to high pressure leads to high turnover rates
Rationalisation
The reorganisation of a business to increase its operating efficiency
Capacity Utilisation
The extent to which a firm is using its productive capacity