1.Estimate the production and sales volume by individual products and customers
●2.Estimate the demand for organisational activities (incl support activities), i.e. quantity of activity cost drivers required
●3.Determine the resources required to perform activities, e.g. labour hours, machine hours
●4.Estimate for each resource the quantity that must be supplied to meet the demand
●5.Take action to adjust the capacity of resources to match projected supply, i.e. redeploy unneeded resources or authorise additional spending