Marketing Ch 2

Cards (13)

  • Strategic Planning
    helps maintain strategic fit b/t goals/capabilities and changing marketing opportunities (current state -> desired future state)
  • Strategic Planning Steps
    1. Define company mission
    2. Set company objectives & goals
    3. Design business portfolio
    4. Planning marketing & other functional strategies
  • Mission Statement
    statement of the organization's purpose - market-oriented, purposeful, aspirational, doesn't change
  • Objectives vs Goals
    Obj: Long-term strategic state you want to achieve
    Goal: Short-term milestones that build towards objectives
  • Business Portfolio
    collection of businesses & products that make up the company - purpose is to direct resources toward more profitable strategic business units (SBUs)
  • BCG Growth-Share Matrix
  • Product/Marketing Expansion Grid
  • SWOT Analysis
  • Contents of a Marketing Plan
    1. Executive Summary - summary of main goals/expectations
    2. Current Marketing Situation - description of product, competition, & distribution
    3. Threats & Opportunities - potential pos & neg forces
    4. Objectives & Issues - marketing objectives & key issues
    5. Marketing Strategy - outlines marketing logic & specifics of target markets, positioning & marketing mix (4 Ps)
    6. Action Programs - marketing strategies -> specific action programs
    7. Budgets - marketing budget & projected P&L statement
    8. Controls - outlines metrics to monitor progress/results
  • Profit Margin
    net income/sales
  • Net Marketing Contribution (NMC)

    sales - COGS - marketing expenses
    *sales - COGS = gross profit
  • Marketing Return on Sales (ROS)

    NMC/sales
  • Marketing Return on Investment (ROI)

    NMC/marketing expenses