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Chapter 11
Types of Organizational Communication
Downward Communication
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Cards (5)
Bulletin
Boards – communicate non-work-related opportunities; it is
low cost
and widely exposed to
employees
and
visitors
Policy Manual
posting important changes in policy or procedure
usually specific and length, contains all the rules and policies under which the organization operates
Employee Handbook
– much
shorter
and contains only the most
essential policies
and
rules
, as well as general
summaries
of
less important rules
Newsletters
– designed to bolster employee
morale
by discussing
happy
or
innocuous
events such as the three B’s
Intranets
–
organization-wide
versions of the internet