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Chapter 11
Types of Organizational Communication
Business Communication
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Office Design
Industrial Organizational Psychology > RPM 2023 > IO Summary > Chapter 11 > Types of Organizational Communication > Business Communication
6 cards
Cards (11)
Business
Communication - Transmission of
business-related
information among
employees
,
management
, and
customers
Memos
– provides
detailed
information to a
large
number of people in a
short
period of time
Telephone Calls
– only appropriate when the message was
short
and when only
few
people needed to receive the
communication
Email
and
Voice Mail
– used to exchange
general
and/or
timely
information and ask
questions
Business
Meetings
-
a gathering of professionals who come together to discuss operations, address changes or celebrate the success of an organization
See all 11 cards