“Network” -a complicated interconnection of parts and components
tourism and hospitality industry- one large industry.
food and beverages services, lodging services, recreation services, travel-related services- these are the components of tourism and hospitality industry.
the public- looks for food and beverages services everywhere in hotels, motels, airlines, airports, cruise ships, trains, and shopping malls.
commercial restaurants- provide food and beverages services
fast food restaurant, ethnic restaurant, specialty restaurant- example of commercial restaurant.
food carts and food trucks- now offer food and beverage services.
Lodging - providing overnight or even long-term services to guests.
Parador – an old Spanish monastery or castle that was converted to a hotel.
Pensione – a French or Italian home in which guest are provided with room and
board.
Chateau – a French castle or elegant country home used as hotel
Ryokan – a Japanese inn in which traditional customs are observed.
Hostel – a lodging facility in which inexpensive accommodations are provided
to students and guests on a non-profit basis.
Entertainment -originated from the traditional duties of a host to entertain his or her guests.
The host -has always felt an obligation to attend to the needs of his or her guest not only for food and beverages and lodging, but also for entertainment.
Travel andtourism- are used as an umbrella term to refer to those businesses that provide primary services to travelers.
Transportation - The main purpose of transportation is to make it possible for people to go from one place to another
automobiles, recreational vehicles, buses, trains, ships and airplanes- the common means of transportation
travel agencies and tour operator- modern additions to the travel and tourism world.
travel agent- one who sells travel services.
tour operators- wholesalers who make the necessary contact of hotels, and other providers of travel srvices.
tourist- temporary visitors, staying at least 24 hours.
leisure, business, family, mission, meeting- purpose of tourism.
excursionist- temporary visitor staying less than 24 hours in a destination visited and not making overnight stay.
transportation, travel agencies and tour operator, tour agent, tour operator- components of tourism
distance, length of stay at the destination, residence of the traveler- what are the 3 elements of travel.
tourist product- consist of what tourist buys.
6 nature of tour- domestic tourism, international tourism, package tour, independent tour, independent inclusive tour, group inclusive tour
characteristics of tourist product- service, largely psychological in its attraction, tends to vary in standard and quality over time, fixed.
Tourist destination -is a geographical unit where the tourist visits and stays.
success of tourism is based on three basic factor namely- attraction, amenities/facilities, and accessibility.
Domestic tourism - refers to travel taken exclusively within the national boundaries of the traveler’s country.
International tourism - involves the movement of people across international boundaries.
Package tour - also known as inclusive tour. An arrangement in which transport and accommodation is bought by the tourist at an all-inclusive price.
Independent tour - an arrangement in which the tourists buy these facilities separately.
Independent Inclusive tour (IIT) - tourist travel to his/her destination individually.
Group inclusive tour (GIT)-travels in the company of the other tourist
Distinction in transport - are between public and private, domestic and international, and among the various modes – land, sea, and air.
Accommodation, food and beverage, and entertainment - constitute the second group of tourist services
The third group of tourist services-consists of those provided by the travel agent and by the tour operator.