I. Chapter 1 - Organization Management

• Marry Parker Follet - "Mother of Modern Management"
• Marry Parker Follet - Management is "the art of getting things done through people."
• Henri Fayol - "Father of Principles of Management"
• To manage is to forecast and to plan, to organize, to command, to coordinate, and to control - Management's definition by Henri Fayol.
• Frederick Taylor - "Father of Scientific Management."
• Frederick Taylor - Management is "an art of knowing what to do, when to do and see that it is done in the best and cheapest way."
• Peter Ferdinand Drucker - Management is "a multi-purpose organ that manages the business manages managers and manages workers and work."
• Management - the process of dealing with or controlling things or people.
• Manager - is responsible for the application and performance of knowledge.
• "Knowledge has to be improved, challenged, and increased constantly, or it vanishes" -Peter Drucker
• Characteristics and Nature of Management:

  1. Management is goal oriented.
  2. Management is universal.
  3. Management is continuous process.
  4. Management is multi-disciplinary.
  5. Management is intangible force.
  6. Management is situational.
  7. Management is both a science and an art.
• Nature of Management:

  1. Management as a discipline.
  2. Management as a group of people.
  3. Management as a process.
• Management as a discipline - the study of discipline. Vast and broad theoretical foundation of universally accepted principles, concepts, foundation, and techniques.
• Management as a group of people - People perform managerial activities. Always viewed within the context of an organization.
• Management as a process - refers to a series of actions that achieve something. Systematic series of steps intended to achieve a predetermined target or goal.
• Manager - is a person in an organization who directly supports and helps activate and consolidate the work efforts and performance accomplishments of others.
• Top Level - consist of board of directors, chief executive or managing director.
• Middle Level - consists of managers and departmental managers.
• Low Level - consists of supervisors, foreman, section officers, superintendent.
• Conceptual Skills - The ability to think analytically and achieve integrative problem solving.
• Human Skills - The ability to work well in cooperation with other persons.
• Technical Skills - The ability to apply expertise and perform a specific task with proficiency.