1. Self-Esteem

• Self - Esteem – the extent to which a person views himself as valuable and worthy
• Consistency Theory – employees who feel good about themselves are motivated to perform better at work than employees who do not feel that they are valuable and worthy people
• Chronic Self-Esteem – person’s overall feeling about himself
• Situational Self-Esteem – person’s feeling about himself in a particular situation
• Socially Influenced Self-Esteem – how a person feels about himself on the basis of the expectations of others
• Experience - with - Success – employee is given a task so easy that he will almost certainly succeed
• Self - Fulfilling Prophecy – states that an individual will perform as well or as poorly as he expects to perform
• Galatea Effect – the relationship between self - expectations and performance
• Pygmalion Effect – if an employee feels that the manager has confidence in him, his self-esteem will increase
• Golem Effect – occurs when negative expectations of an individual cause a decrease in that individual’s actual performance