claims

• Claim: central argument or main point of the text
• Fact: condition that has existed, exists, or will exist in the future based on verifiable facts
• Values: attempts to prove that some things are more desirable than others based on preferences and common changes in perception
• Policy: asserts that specific plans of actions must be taken as solutions to existing problems using the rogerian approach and expressions like "should", "must", or "ought to"