5.2.1 Quality control vs. quality assurance

Cards (63)

  • What skill-enhancing activity is part of quality assurance?
    Training
  • Match the quality control method with its description:
    Inspection ↔️ Examine for defects
    Testing ↔️ Performance benchmarks
    Corrective Action ↔️ Fix identified issues
  • What is the purpose of inspection in quality control?
    Examine for defects
  • Quality assurance focuses on preventing defects from the start by establishing processes.
  • In quality assurance, planning involves setting clear quality objectives and standards
  • Arrange the methods used in quality control in the order they are typically applied:
    1️⃣ Inspection
    2️⃣ Testing
    3️⃣ Statistical Process Control
  • Quality control methods are applied both during and after production to maintain consistent quality.
  • What is the goal of quality assurance methods in production?
    Prevent defects proactively
  • In quality assurance, planning involves defining coding guidelines or quality objectives
  • Match the quality control benefit with its description:
    Improved Product Quality ↔️ Consistent adherence to standards
    Reduced Defects ↔️ Catching and correcting errors
    Enhanced Customer Satisfaction ↔️ High-quality products build trust
    Cost Efficiency ↔️ Minimizing rework and waste
  • How does enhanced customer satisfaction benefit a company using quality control?
    High customer ratings
  • Improved product quality is a benefit of both quality control and quality assurance.
  • A reactive approach is a limitation of quality control
  • What type of error is a limitation of quality control?
    Human error
  • Match the quality assurance component with its purpose:
    Planning ↔️ Set quality objectives
    Documentation ↔️ Maintain detailed records
    Training ↔️ Equip employees with skills
    Audits ↔️ Verify compliance regularly
  • Quality control is a reactive approach, while quality assurance is a proactive approach.
  • Quality assurance is a proactive system aimed at preventing defects
  • What is the primary goal of quality control in production?
    Ensure specified standards
  • What does quality assurance emphasize to prevent defects?
    Established processes
  • Statistical Process Control (SPC) is a method used in quality control to monitor production processes.
  • What is the purpose of documentation in quality assurance?
    Maintain records
  • How does quality control improve customer satisfaction?
    High-quality products
  • A reactive approach is a key limitation of quality control
  • What is the primary goal of quality control?
    Detect and correct defects
  • Quality control is a reactive system that inspects products during and after production
  • Quality control focuses on detecting defects and correcting them to maintain standards
  • What is the main emphasis of quality assurance?
    Preventing defects proactively
  • Quality assurance aims to ensure that quality is designed into the process
  • Match the quality management approach with its focus:
    Quality Control ↔️ Detecting and correcting defects
    Quality Assurance ↔️ Preventing defects proactively
  • Quality control involves statistical process control to monitor production processes
  • What is the key responsibility of all employees in quality assurance?
    Maintaining quality standards
  • An example of quality control in practice is inspecting vehicles off the assembly
  • What is the role of predetermined standards in quality control?
    Ensuring output meets specifications
  • Quality control involves testing products at various stages of production to identify defects
  • What is the primary emphasis of quality assurance?
    Preventing defects proactively
  • Key components of quality assurance include planning, documentation, training, and audits
  • Training employees is a key component of quality assurance to equip them with necessary skills
  • How does quality assurance differ from quality control in approach?
    Proactive vs. Reactive
  • Match the feature with the correct quality management approach:
    Approach ↔️ Reactive (Quality Control) ||| Proactive (Quality Assurance)
    Focus ↔️ Detecting and correcting defects (Quality Control) ||| Preventing defects (Quality Assurance)
  • What is the role of inspection in quality control?
    Identifying and correcting defects