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OCR A-Level Business
4. Marketing
4.2 Market Segmentation
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What does market segmentation involve?
Dividing a market into subgroups
Market segmentation allows businesses to understand
customer
needs better.
What are the common methods of market segmentation?
Demographic, geographic, psychographic, behavioral
Analyzing market segments based on demographics involves factors such as age, gender, income, education, and family
size
Geographic segmentation considers factors like
location
and climate.
What does psychographic segmentation focus on?
Lifestyle, values, interests
What is the purpose of selecting target markets?
To focus marketing efforts
Steps in the market segmentation process
1️⃣ Identify segmentation methods
2️⃣ Analyze market segments
3️⃣ Select target markets
4️⃣ Evaluate segment suitability
5️⃣ Develop marketing strategies
What are the characteristics used in demographic segmentation?
Age, gender, income, education
Market segmentation allows businesses to understand and serve their customers' needs more
effectively
Higher profitability is a direct benefit of
market segmentation
.
What is enhanced marketing efficiency a result of in market segmentation?
Targeted marketing campaigns
How does geographic segmentation divide customers?
Location, climate, urban vs. rural
Psychographic segmentation appeals to consumers based on their lifestyle, values, and
interests
Behavioral segmentation considers usage rate and
brand loyalty
.
Match the segmentation method with its example:
Demographic ↔️ Targeting young professionals with luxury apartments
Geographic ↔️ Marketing winter coats in colder regions
Psychographic ↔️ Appealing to eco-conscious consumers
Behavioral ↔️ Offering loyalty programs to frequent buyers
What is the key consideration in age-based demographic segmentation?
Distinct needs and preferences
Gender-based marketing strategies are common in the
cosmetics
industry.
Affluence determines purchasing power and price
sensitivity
What factors influence geographic segmentation?
Location, climate, urban vs. rural
What is an example of geographic segmentation based on regional tastes?
A fast-food chain offering specialties
Combining geographic and demographic segmentation creates highly
targeted
marketing strategies.
Market Segmentation involves dividing a market into distinct subgroups of consumers based on shared
characteristics
Match the segmentation base with its characteristics:
Demographic ↔️ Age, gender, income
Geographic ↔️ Location, climate, urban vs. rural
Psychographic ↔️ Lifestyle, values, interests
Behavioral ↔️ Usage rate, brand loyalty
Market segmentation improves
brand loyalty
by meeting specific customer needs
Market segmentation allows businesses to enhance marketing
efficiency
Arrange the benefits of market segmentation in order of their impact on a business, from immediate to long-term:
1️⃣ Better Understanding of Customer Needs
2️⃣ Enhanced Marketing Efficiency
3️⃣ Increased Customer Satisfaction
4️⃣ Improved Brand Loyalty
5️⃣ Higher Profitability
What is an example of a tech company using targeted marketing to increase profitability?
Focusing on business solutions
Market segmentation allows businesses to deeply understand customer preferences and
requirements
Targeted marketing campaigns based on segmentation lead to higher
conversion rates
.
Match the segmentation method with its primary characteristic:
Demographic ↔️ Age, gender, income
Geographic ↔️ Location, climate
Psychographic ↔️ Lifestyle, values, interests
Behavioral ↔️ Usage rate, brand loyalty
Analyzing market segments based on demographics involves understanding needs based on age, gender, and
income
Geographic segmentation includes categorizing markets based on urban versus
rural
areas.
What are the three main factors considered in geographic segmentation?
Location, climate, urban/rural
Psychographic segmentation focuses on consumer attitudes, interests, and
values
Behavioral
segmentation
groups consumers based on their interaction with products.
What is an example of behavioral segmentation based on brand loyalty?
Loyal Starbucks customers get rewards
Market segmentation allows businesses to understand and serve specific customer
needs
Match the segmentation method with an example:
Demographic ↔️ Targeting young professionals with luxury apartments
Geographic ↔️ Marketing winter coats in cold regions
Psychographic ↔️ Appealing to eco-conscious consumers
Behavioral ↔️ Offering loyalty programs
Geographic segmentation divides the market based on location, climate, and urban/rural
areas
See all 68 cards
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