3.5.3 Human Resource Performance

• Human resource performance refers to how effectively a company utilizes its workforce to achieve business goals
• Match the indicator with its measurement:

  Employee Productivity ↔️ Revenue generated per employee

  Absenteeism Rate ↔️ Percentage of working days lost

  Retention Rate ↔️ Percentage of employees staying

  Training Investment ↔️ Total training costs
• Employee satisfaction is measured on a scale of 1 to 5.
• What does training investment measure in human resource performance?

  Total training costs
• The absenteeism rate is calculated as the percentage of working days lost
• Human resource performance includes metrics like employee productivity and retention rate.
• What is the formula for calculating employee productivity?

  $\frac{\text{Total Revenue}}{\text{Number of Employees}}$
• Human Resource Performance is measured using several key metrics, including employee productivity
• Steps to improve human resource performance

  1️⃣ Inform strategic decision-making

  2️⃣ Identify areas for improvement

  3️⃣ Evaluate HR initiatives' success

  4️⃣ Enhance overall business performance
• Measuring human resource performance helps in strategic decision-making.
• Why is measuring human resource performance important for strategic decision-making?

  Informs effective strategies
• Evaluating the success of HR initiatives is one of the benefits of measuring human resource performance
• Match the metric with its purpose:

  Employee Productivity ↔️ Assess revenue per employee

  Absenteeism Rate ↔️ Measure working days lost

  Retention Rate ↔️ Determine employee loyalty

  Training Investment ↔️ Track costs of employee training
• What is the primary goal of measuring human resource performance?

  Achieving business goals
• What does "Human Resource Performance" refer to in a company?

  Workforce effectiveness
• Employee Productivity is measured as revenue generated per employee
• The Absenteeism Rate is calculated as the percentage of employee working days lost.
• What does the Retention Rate measure in Human Resource Performance?

  Employee loyalty
• Metrics such as employee productivity, absenteeism rate, and retention rate are used to assess workforce effectiveness
• Reasons why measuring Human Resource Performance is crucial

  1️⃣ Informing Strategic Decision-Making

  2️⃣ Identifying Areas for Improvement

  3️⃣ Evaluating HR Initiatives' Success

  4️⃣ Enhancing Overall Business Performance
• Match the factor with its impact on Human Resource Performance:

  Training and Development ↔️ Increases productivity and quality of work

  Motivation ↔️ Higher productivity, lower absenteeism

  Communication ↔️ Enhances teamwork, reduces errors

  Work Environment ↔️ Improves morale, reduces stress
• The formula to measure skills increase after training is $\frac{\text{Post - Training Skills Score} - \text{Pre - Training Skills Score}}{\text{Pre - Training Skills Score}} \times 100$, which results in a percentage
• Enhanced training programs can lower the Absenteeism Rate in an organization.
• What is the impact of supportive leadership styles on Human Resource Performance?

  Lower turnover
• Methods for improving Human Resource Performance

  1️⃣ Enhanced Training Programs

  2️⃣ Performance-Based Incentives

  3️⃣ Improved Work Environment

  4️⃣ Effective Communication Channels

  5️⃣ Supportive Leadership Styles