14.3.3 Workplace Stress

    Cards (50)

    • What is the definition of workplace stress?
      Negative responses to job demands
    • Workplace stress refers to the negative psychological and physiological responses experienced by employees when job demands exceed their resources and abilities.
    • Match the stressor with its definition:
      Demand ↔️ Workload, time pressure
      Control ↔️ Lack of autonomy in decision-making
      Support ↔️ Poor social relationships at work
      Relationships ↔️ Conflict and ineffective communication
    • Workplace stressors can significantly impact employee health, job satisfaction, and overall performance.
    • High job demands, such as workload and tight deadlines, can lead to employee burnout and reduced productivity.
    • What are the effects of high job demands on employees?
      Exhaustion, burnout, reduced productivity
    • Social support in the workplace encompasses emotional, instrumental, informational, and appraisal assistance.
    • Social support can help alleviate the negative effects of job demands and lack of control on employees.
    • What is the impact of emotional support in the workplace?
      Reduces anxiety, improves well-being
    • Match the type of social support with its impact:
      Instrumental support ↔️ Lowers workload pressure
      Informational support ↔️ Enhances decision-making
      Appraisal support ↔️ Boosts confidence
    • What is an example of workplace stress caused by tight deadlines?
      Anxiety and sleeplessness
    • High job demands lead to burnout, while a lack of control fosters feelings of helplessness and frustration.
    • What is the primary impact of emotional support on workplace stress?
      Reduces anxiety, improves well-being
    • Social support can counteract the negative effects of high job demands and low control.
    • What are the physical health consequences of workplace stress?
      Cardiovascular issues, musculoskeletal disorders
    • Persistent sadness and lack of interest are symptoms of workplace stress-induced depression.
    • What are the organizational consequences of workplace stress?
      Reduced productivity, absenteeism
    • Mental health consequences of immune system dysfunction can manifest as anxiety, depression, burnout, and substance abuse
    • Match the mental health issue with its description:
      Anxiety ↔️ Excessive worry and fear
      Depression ↔️ Persistent sadness and lack of interest
      Burnout ↔️ Emotional and physical exhaustion
      Substance Abuse ↔️ Reliance on drugs or alcohol
    • Organizational consequences of immune system dysfunction include reduced productivity, increased absenteeism, higher turnover, and elevated healthcare costs
    • Understanding and addressing the consequences of immune system dysfunction can improve employee health and productivity
    • What are some physical health consequences of workplace stress?
      Cardiovascular issues, musculoskeletal disorders
    • Order the physical health issues by severity, from least to most severe:
      1️⃣ Gastrointestinal Problems
      2️⃣ Musculoskeletal Disorders
      3️⃣ Immune System Dysfunction
      4️⃣ Cardiovascular Issues
    • How can mental health consequences of workplace stress impact employees?
      Reduce emotional well-being and job satisfaction
    • Effective stress management involves both individual and organizational strategies
    • Individual stress management strategies focus on equipping employees with skills to cope with stress
    • Match the individual stress management strategy with its description:
      Time Management ↔️ Prioritizing tasks and deadlines
      Stress Reduction Techniques ↔️ Practicing relaxation methods
      Healthy Lifestyle ↔️ Maintaining diet and exercise
      Seeking Support ↔️ Communicating with colleagues
    • What is the primary goal of organizational stress management strategies?
      Create a less stressful work environment
    • Order the organizational stress management strategies from least to most comprehensive:
      1️⃣ Training Programs
      2️⃣ Support Systems
      3️⃣ Policy Changes
      4️⃣ Job Redesign
    • Workplace stress occurs when job demands exceed employees' available resources and abilities
    • What are common sources of workplace stress?
      High job demands, lack of control
    • High job demands lead to exhaustion and burnout, while a lack of control fosters frustration
    • What are the four types of social support that mitigate workplace stress?
      Emotional, instrumental, informational, appraisal
    • High job demands can lead to employee exhaustion
    • What are the four types of social support mentioned in the study material?
      Emotional, instrumental, informational, appraisal
    • Social support in the workplace encompasses assistance employees receive from colleagues and supervisors
    • What is the impact of emotional support on employees?
      Reduces anxiety and improves emotional well-being
    • Instrumental support involves tangible help with tasks to lower workload pressure.
    • Informational support provides guidance and advice to enhance decision-making and problem-solving
    • How does appraisal support impact employees?
      Boosts confidence and self-esteem