Conflict

• • managers might have to work longer hours
  • employees may need to work different shifts, including working later
  • some customers may want even longer opening hours
  • suppliers could impact their customers by changing delivery routes and times
  • the local community could be disturbed by increased traffic and noise
  • pressure groups may be unhappy if longer opening hours are against their cause
  • the government may require additional resources to monitor the impact on the local area
• Different stakeholders may want different things from a business, which means that there could be conflict between them. Overcoming a conflict will often require negotiation and willingness to compromise