Gerontologic variation in communication, Cultural variation in communication, and Emotional variation in communication
Special considerations during interview
Inferring
inferring information from what the client tells you and what you observe in the client's behavior may elicit more data or verify existing data.
Providing information
another important thing to consider throughout the entire interview is to provide the client with information as questions and concerns arises. Make sure you answer every question as much as you can
Rephrasing
- this technique helps to clarify information the client has stated. It enables you and the client to reflect on what has been said. Ex. The patient tells you that she is scared because she fears that she has some horrible disease. You may rephrase the information by saying "You are thinking that you have a serious illness?
Well-place phrases
listen closely to the client during his or her description and use phrases such as "um-um", "yes", or I agree" to encourage the patient to continue
Laundrylist
provide client with a choice of words to choose. Ex. Is the pain severe/dull/sharp?
Close-endedquestions
to focus on specific information. Ex. When did the nausea start?
Open-endedquestions
elicits the client's feelings begins with how or what and perception. Ex. How have you been feeling lately?
appearance, demeanor, posture, facial expression and attitude strongly influence how client perceives the questions you ask. Never overlook this type of communication or take it for granted
Non-verbal communication and Verbal communication
2 Types of Communication
Summary and Closing Phase/ Concluding/
Termination Phase
During this phase, the nurse summarizes information obtained during the working phase
Working or interaction phase
The nurse then listen, observes cues, and uses critical thinking skills to interpret and validate information received from the client
Working or interaction phase
During this phase, the nurse elicits the client's comments about major geographic data, reasons for seeking care, history of present health concern, past health history, family history, review of body systems for current health problems, lifestyle and health practices and developmental level
Introductory/preparatory/ or pre-interaction phase
- The nurse also makes sure that the client is comfortable physically and emotionally and has privacy
- It is also essential for the nurse to develop trust and rapport at this point in the interview
Introductory/preparatory/ or pre-interaction phase
the nurse explains the purpose of the interview, discusses the type of questions that will be asked, explain the reason for taking notes, and assures the client that confidential information will remain confidential
Introductory/Preparatory/Pre-interaction phase, Working/Interaction Phase, Summary and Closing Phase/Concluding/Termination Phase
Phases of Interview
Interview
Gathering information on the client's developmental, psychological, physiologic, socio cultural and spiritual statuses to identify deviation that can be treated with nursing and collaborative interventions or strengths that can be enhanced through nurse client collaboration
Interview
Establishing rapport and a trusting relationship with a client to elicit accurate and meaningful information
Evaluation
- Assessing outcome criteria have been met and revising the plan as necessary
- Determines that the goal has been achieve within the stated time frame
Implementation
- Carrying out the plan
- Care plan is put into action
- Independent or dependent nursing action/implementation
OutcomeCriteria
are specific, measurable , realistic statements of goal attainment.
Prioritization
Life threatening, ABC's, Maslow's Needs, pain, unstable conditions, actual problems, and client's first before contraptions.
Planning
Involves setting priorities, stating client goals/ outcomes and selecting nursing interventions, strategies or orders to deal with the health status of the client
Planning
Determining outcome criteria and developing a plan
North American Nursing Diagnosis Association
NANDA
Diagnosis
clinical judgment about individuals, family or community responses to actual and potential health problems and life processes
Diagnosis
Basis for collecting nursing interventions to achieve outcomes for which the nurse is accountable
Diagnosis
Often called nursing diagnosis
Diagnosis
Analyzing subjective/objective data to make a professional nursing judgment
Documentingdata
it forms the data base for the entire nursing process and provide data for all other member of the health team
Validatingassessment data
It serves to ensure that the assessment process is not ended before all relevant data have been collected, and it helps to prevent documentation of inaccurate data
Primary data and Secondary data
Sources of Data
Collecting objective data
Directly observed by the examiner.
COLLECTING SUBJECTIVE DATA
SENSATIONS, SYMPTOMS (PAIN, HUNGER), FEELINGS (HAPPINESS, SADNESS), PERCEPTIONS (DESIRES, PREFERENCE, BELIEFS, IDEAS, VALUES), AND PERSONAL INFORMATION THAT CAN BE ELICITED AND VERIFIED ONLY BY THE CLIENT