B. Evaluation Criteria

• Content Validity – comparing training content with the knowledge, skills and abilities required to perform a job
• Employee Reactions – involve asking the trainee if they enjoyed the training and what they learned
• Employee Learning – creating a test to determine whether an employee actually learned
• Application of Training – the extent to which employees actually can use the learned material
• Business Impact – determined by evaluating whether the goals of the training were met
• Return on Investment – after accounting for the cost of the training, did the organization actually saved money?