Internal

• organisational structure

  a framework that is used to show the level of command and control of the internal system of a business

  
• INTERNAL environment

  directly influences the approach and the success of the operations INSIDE a business, includes:

  owners and management

  employees

  organisational structure

  organisational culture
• owners and managers

  have the most control over internal environment and makes decisions about the business
• employees


  makes up a business and can determine success or failure for a business
• corporate culture

  the shared values, beliefs, expectations, attitudes and behaviors of people in a business