Advertising media arethevariousplaceswhereadvertisementsmaybe found such as television, newspapersortheinternet
Business aim is the long term objective of the business, such as aiming to become the biggest business in its sector
Backward vertical integration occurs when the suppliers of a business are taken over by that business
Bank loans are long to medium term loans that can be used to buy producer goods
Batch production is found when a small number of identical products are made at once
Blogs provide information and allow discussion on the internet with other users producing their own entries or posts
Break-even occurs where the total amount of money taken in by a business is the same as the amount of money paid out
Business angels are wealthy individuals who invest their private capital into start-up businesses in return for a share in the business
Business plan helps in decision making by showing the aims and objectives of a business and the strategies and requirements needed to achieve these
Cash is money held by the business or in its bank accounts
Chain of command is the path along which orders pass within a business from the management to the shop floor
Commercial services provide mainly to businesses such as transport and warehousing but they may also be available to individuals such as insurance and banking
Cash-flow forecast involves predicting what a business expects to happen to their cash-flow in the future
Competitive environment is where there are a number of businesses attempting to persuade consumers to buy their products
Competitive pricing is a pricing strategy which involves offering goods for sale at a price at or below that set by competitors
Consumer goods are those which are produced for thefinal consumer
Consumer panels are recruited by research companies to represent the views of consumers in a particular sector
Consumers are the final users of goods and services at the end of the distribution channel
Contribution is the amount taken from the cost of selling every good used towards paying the fixed costs of producing that good
Co-operatives are social enterprise businesses owned by the employees or their customers
Cost is the amount of money used to buy a good or service
Cost plus pricing is a pricing strategy which involves adding a sum of money to the cost of producing goods to determine the selling price
Curriculum vitae (CV) is written by a person looking for employment, outlining personal details, qualifications, experience, and interests
Customer service involves the interaction between the business and the customer in understanding consumer needs before, during, and after the sale of a good or service
Digital adverts use internet technologies to provide a range of advertising including using e-mail, social media messages, and banner advertisements on mobile phones and websites
Distribution involves materials being transported to the producer or the final product being moved to the consumer
Distribution channels involve the routes which goods follow between the manufacturer and the consumer
Diversification allows a business to enter a different market in addition to the one they are already involved
Durable goods are consumer goods which last for a long time and do not have to be bought frequently
commerce involves the buying and selling of goods and service via the internet
Entrepreneur is a person who sets up a business by taking on the financial risks in the hope of making a profit
Ethics involve a business doing what is morally right for its stakeholders
Extension strategies involve methods businesses might use to prolong the life cycle of their products
External growth involves increasing the size of a business by buying other businesses
Feedback is the response by a customer following the purchase of a good or service
Fixed cost always stays the same no matter how many goods are produced
Flat (horizontal) structures involve organisational charts where there are few or no levels of middle management between staff and executives
Flexible hours are a working practice in which workers are no longer in their offices between two set times
Flow (mass) production is a method of production where goods are produced continuously usually on a production line
Focus groups are consumers brought together by businesses to discuss their reactions to products before they are launched