STEP 7

• Obtaining and Reviewing Objective Data – when combined with critical-incident logs, provide a solid basis on which to rate an employee
• Reading Critical-Incident Logs – reduce errors of primacy, recency, and attention to unusual information
• Completing the Rating Form – must be careful to make common rating errors
• Halo Errors – occurs when a rater allows either a single attribute or an overall impression
• Horn effect - occurs when a rater allows either a negative single attribute affect overall impression
• Proximity Errors – occur when a rating made on one dimensions affects the rating made on the dimension that immediately follows it on the rating scale
• Contrast Errors – the performance rating one person receives can be influenced by the performance of a previously evaluated person
• Error Assimilation – when the supervisor reads the previous evaluations as excellent but the employee has been showing poor performance and still give the employee excellent rating
• Low Reliability across raters – two people rating the same employee seldom agree with each other