marketing

Cards (44)

  • Marketing is the activity of institutions and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
  • Needs:
    • A human need is something that a person must have in order to live or survive
  • Wants:
    • A human want is something that a person desires to have
  • Demands:
    • Demands are human wants that are supported by buying power
  • Market:
    • The market is composed of people with both desire and ability to buy a product or service
  • Goods:
    • Physical goods comprise the volume of most countries' production and marketing effort
  • Services:
    • As economies progress, a growing proportion of their activities are concentrated on the production of services
  • Experiences:
    • Through organizing a number of services and goods, one can generate, stage, and market experiences
  • Events:
    • Marketers endorse time-based events
  • Persons:
    • Celebrity marketing has turned into a main and popular business
  • Places:
    • Place marketers consist of economic development specialists, real estate agents, commercial banks, local business associations, and advertising and public relations agencies
  • Properties:
    • Properties are intangible rights of ownership of either real property
  • Organizations:
    • Organizations aggressively labor to create a strong, positive image in the mind of their publics
  • Information:
    • The production, packaging, and distribution of information is one of society's chief industries
  • Ideals:
    • Each market offering has a fundamental idea at its core
  • Goals:
    • Goals describe how marketing will contribute to the business in key areas of growing sales, communicating with the audience, and saving money
  • Objective:
    • Specific SMART objectives give clear direction and commercial targets
  • Traditional Concept Marketing:
    • Marketing strategy a company uses to determine if it can produce a viable product consumers want or need
  • Relationship Concept Marketing:
    • An approach that centers on maintaining and improving value-added long-term relationships with current customers, distributors, dealers, and suppliers
  • Societal Marketing Concept:
    • Views that organizations must satisfy the needs of consumers in a manner that gives for society's benefit
  • Production Concept:
    • Focuses on the internal potentials of the company and not based on the desires and needs of the market
  • Sales Concept:
    • Refers to the idea that people will buy more goods and services through personal selling and advertising done aggressively to push them in the market
  • Marketing Concept:
    • A philosophy which states that organizations must try hard to find out and satisfy the needs and wants of consumers while at the same time accomplishing the organizational goals
  • Key performance indicators (KPIs) are specific metrics used to track performance and ensure that marketing activities are on track to meet specific objectives
  • KPIs are sometimes known as performance drivers or critical success factors
  • Not-for-profit organizations do not aim to earn profit for their owners; the money earned is allocated towards pursuing the organization's objectives
  • Person marketing involves efforts to cultivate the attention, interest, and preferences of a target market towards a celebrity or authority figure
  • Place marketing aims to attract customers to specific areas, showcasing beautiful spots in different cities, provinces, and regions
  • Place marketing is also used to promote sites suitable for establishing businesses
  • Cause marketing involves recognizing and marketing social issues, causes, or ideas to target markets
  • Cause marketing increases awareness on issues such as literacy, physical fitness, child obesity, environmental protection, birth defects prevention, child-abuse prevention, and preventing drunk-driving
  • Event marketing includes sports, cultural, and charity activities targeted at specific markets, with sponsorship from different companies to support these activities and raise public awareness
  • Green marketing involves selling products/services based on their environmental benefits and promoting them as environmentally friendly or produced in an environmentally friendly way
  • goals must be
    • attainability
    • consistency
    • intangibilty
    • comprehensiveness
  • noteworthy marketing goals
    • identifying the target market
    • increasing sales and profit
    • increasing brand awareness
    • increasing market share
    • countering competitive strategies
    • reputation
    • increasing distribution channels
  • characteristics of a not for profit organization
    • genarate as much revenue as possible to support their causrs
    • market to multiple publics
    • compete with other organizations for donors pesos
    • after possess some degree of monopoly power in a given geographic area
  • guidelines to consider in cause marketing
    • understand marketing
    • support reputation causes
    • maintain transparency
    • think maintream
    • stay consistent
  • essential features of event marketing
    • wide range of events
    • goal oriented
    • effective promotion and communication
    • proper evaluation
    • feedback from clients
    • location
  • things that needs to be done in green marketing
    • being genuine
    • educating customer
    • giving a customer an opportunity to participate
  • maslows hierarchy of needs
    • basic needs ( physiological and safety)
    • psychological needs (esteem, belongingness and love)
    • self fulfillment needs (self actualization)