Firms achieve strategiccompetitiveness by formulating and implementing a value-creating strategy
A strategy is an integrated and coordinated set of commitments and actions designed to exploit core competencies and gain a competitive advantage
The chosen strategy indicates what the firm will and will not do
A firm has a competitive advantage when it creates superiorvalue for customers and competitors are unable to imitate the value or find it too expensive to attempt imitation
No competitive advantage is permanent
Above-average returns are returns in excess of what an investor expects to earn from other investments with a similar amount of risk
Risk is an investor’s uncertainty about the economic gains or losses that will result from a particular investment
Average returns are returns equal to those an investor expects to earn from other investments possessing a similar amount of risk
The strategic management process is the full set of commitments, decisions, and actions firms take to achieve strategic competitiveness and earn above-average returns
The strategic management process involves analysis, strategy, and performance (the A - S - P model)
The fundamental nature of competition in many industries is changing
Hypercompetition is a condition where competitors engage in intense rivalry, markets change quickly, and entry barriers are low
A global economy is one in which goods, services, people, skills, and ideas move freely across geographic borders
Globalization is the increasing economic interdependence among countries and organizations as reflected in the flow of products, financial capital, and knowledge across country borders
Globalization is a product of firms competing against one another in an increasing number of global economies
Technology diffusion is the speed at which new technologies become available to firms and when firms choose to adopt them
Perpetual innovation describes how new, information-intensive technologies replace older ones rapidly and consistently
Disruptive technologies are technologies that destroy the value of an existing technology and create new markets
Successful firms view information technology-derived innovations as opportunities to identify and serve new markets rather than as threats to current markets
Strategic flexibility is a set of capabilities firms use to respond to demands and opportunities in today’s dynamic and uncertain competitive environment
The I / O model suggests that returns are influenced more by the external environment than a firm’s internal resources and capabilities
The I/ O model challenges firms to find the most attractive industry to compete in
The five forces model of competition is an analytical tool firms use to find the most attractive industry
The resource-basedmodelofabove-averagereturns assumes that each organization is a collection of unique resources and capabilities
The uniqueness of resources and capabilities is the basis of a firm’s strategy and its ability to earn above-average returns under resource model of above average returns.
Resources are inputs into a firm’s production process, such as capital equipment, skills of employees, patents, finances, and managers
A capability is the capacity for a set of resources to perform a task or activity in an integrative manner
Core competencies are capabilities that serve as a source of competitive advantage for a firm over its rivals
The vision and mission provide the foundation for the firm to choose and implement strategies
Vision is a picture of what the firm wants to be and what it wants to achieve in broad terms
Valuable: allows a firm to take advantage of opportunities or neutralize threats in its external environment
Rare: possessed by few, if any, current and potential competitors
Costly to imitate: difficult for other firms to obtain
Non-substitutable: do not have structural equivalents
A mission specifies the businesses in which the firm intends to compete and the customers it intends to serve
Stakeholders are individuals, groups, and organizations that can affect the firm’s vision and mission, are affected by the strategic outcomes achieved, and have enforceable claims on the firm’s performance
The most obvious stakeholders, at least in U.S. organizations, are shareholders—individuals and groups who have invested capital in a firm in the expectation of earning a positive return on their investments
Capital Market Stakeholders: shareholders and lenders expect a firm to preserve and enhance their wealth
Product Market Stakeholders: customers who seek reliable products at the lowest possible prices and suppliers who seek loyal customers willing to pay the highest sustainable prices for products
Organizational Stakeholders: leaders and employees