Training and Development

• What is the purpose of training and development in businesses?

  To ensure employees perform well and stay motivated
• How do training and development differ?

  Training focuses on short-term skills, development on long-term potential
• What are the three main training methods?

  Induction, on-the-job, and off-the-job training
• What is the goal of induction training?

  To familiarize new staff with the business
• How does on-the-job training typically occur?

  It occurs while employees perform their usual job
• What are the advantages of on-the-job training?

  Cost-effective and delivered in familiar surroundings
• What is off-the-job training?

  Structured training away from daily activities
• What are the potential downsides of off-the-job training?

  It can be expensive and disrupt normal work
• What are the key differences between training and development?

  • Training: Short-term skill focus
  • Development: Long-term potential improvement
  • Training: Job-specific knowledge
  • Development: Broader qualifications and experiences
• What are the pros and cons of different training methods?

  Induction Training:

  • Pros: Familiarizes new staff quickly
  • Cons: May not cover all job aspects

  
  

  On-the-job Training:

  • Pros: Cost-effective, familiar environment
  • Cons: Quality varies by trainer

  
  

  Off-the-job Training:

  • Pros: High-quality, specialist instruction
  • Cons: Expensive, time away from work
• What is the purpose of training and development in businesses?

  To ensure employees perform well and stay motivated
• What are the benefits of staff development for businesses?

  • Higher work standards
  • Filling skill shortages
  • Improved customer service
  • Increased productivity
  • Enhanced employee motivation
  • Better employee retention
  • Development of the business
• What can training existing staff help solve?

  Skill shortages in the workforce
• How does training improve customer service?

  Trained staff provide a more consistent standard
• What is the relationship between improved customer service and sales?

  Better service often leads to increased sales
• What does productivity refer to in a business context?

  The amount of work produced in a given time
• How does training affect employee productivity?

  Trained staff work more efficiently and produce more
• What is the effect of training on employee motivation?

  It makes staff feel valued and boosts self-esteem
• How does training influence employee retention?

  Valued employees are more likely to stay
• What is the impact of a trained workforce on business development?

  It can increase sales and profits for growth
• What are the key aspects of improved motivation in employees?

  • Employees feel valued
  • Skills improvement boosts self-esteem
  • Motivated employees work harder
• What are the overall benefits of training employees for a business?

  • Higher work standards
  • Filling skill shortages
  • Improved customer service
  • Increased productivity
  • Enhanced employee motivation
  • Better employee retention
  • Development of the business
• What is the purpose of training and development in businesses?

  To ensure employees perform well and stay motivated
• How do businesses benefit from staff development?

  Improved performance of staff in the long term
• What are common methods of staff development?

  • Professional development programmes
  • Apprenticeships
• What is a professional development programme?

  A planned sequence of learning activities over time
• What types of qualifications can professional development programmes lead to?

  Academic or vocational qualifications
• Where does learning usually take place for academic qualifications?

  In a school, college, or university
• What do vocational qualifications involve?

  Gaining practical, technical skills for a job
• What is the purpose of apprenticeships?

  To give employees skills for a specific job
• How are apprenticeships structured?

  Using on-the-job and off-the-job training
• What is the minimum wage requirement for apprentices?

  At least the National Minimum Wage for apprentices
• How much time must apprentices spend on study-related activities?

  20 percent of their working time
• What is the significance of spending one day per week on study-related activities for apprentices?

  It ensures they develop knowledge and skills
• What are the benefits of staff development?

  • Improved employee performance
  • Increased motivation and job satisfaction
  • Enhanced skills and knowledge