Food Service is the art and science of planning, preparing, cooking, and serving quality meals in large quantities
A system is an umbrella of interdependent parts working together for a common goal
The interdependent parts of a system are known as subsystems
The operation subsystem is composed of people with primary functions and activities of the operation
The management subsystem consists of people and activities involved in planning, controlling, and making decisions
The information subsystem is the collection of people, machines, ideas, and activities that gather and process data
Input includes raw material and energy from the environment that are transformed by the system
Throughput refers to the process used by the system to transform raw materials and/or energy from the environment into usable products or services
Output means the product or service that came from the system’s throughput
Feedback is information on the success and/or failure of aspects of data or energy processing
Administration involves the management and supervision of the food service operation
Purchasing is the process of buying food supplies needed for the food service operation
Receiving involves the inspection of materials delivered or the items ordered
Storing involves the proper storage of food immediately after it has been received to avoid loss and wastage
Menu Planning influences every aspect of the operation
FoodPreparationandCooking are performed by the chief cook, assistant cook/s, and baker/s
Serving Food must be safely held, transported, delivered, and served to customers
Food Safety includes cleaning dishes, utensils, equipment, and premises
Maintenance and Repair involves the maintenance and repair of equipment
Accounting includes statements, budget, reports, and filing accurately
Conventional type This type has been used traditionally over the years. Food is prepared “in a kitchen in the same facility where the meals are served and held a short time, either hot or cold, until serving time
Commissary type is the central production system
Ready-Prepared type prepares food on the premises, then chills or freezes it for later use
Organizational Chart graphically presents the lines of authority in the organization
Job Description is an organized list of duties reflecting required skills and responsibilities in a specific position
Job Specification is a written statement of the minimum standards that must be met by the applicant for a particular job
Work Schedule is an outline of work to be accomplished by an employee with stated procedures and time requirements for duties
Appetizers stimulate appetite through attractive appearance, fragrance, or tasteful serving in small quantities
Hotappetizers are served at higher temperatures, often soup-based or fried meats
Coldappetizers are served at lower temperatures, made from fresh seafood, wraps, and dip-based finger foods
Hors D’ Oeuvres should stimulate appetite and are served at the beginning of the menu
Platter of Hors D’ Oeuvres may consist of shrimps, smoked beef, poached egg, Spanish sardines, and lettuce with sauce on the side
Grisson Platter may consist of cold meats like ham, smoked beef, peppered ham with sauce on the side
Hors D’ Oeuvres Platter is a well-presented platter with a limited choice of simple or more expensive foods, served attractively in small quantities but high quality
Rich Hors D’ Oeuvres is a classical form of presentation, including lobster and other high-quality ingredients
Assorted Hors D’ Oeuvres can be served in special portioned platters or from a serving cart