Occupation

    Cards (12)

    • John Swales - coined the term discourse communities, a web of discourse examines links between colleagues with speakers converging, diverging, using jargon, tone and register.
    • Herbert and Straight - found that compliments flowed from higher status to a lower one in the workplace
    • Fairclough - stated there is a modern trend towards ‘conversationalism’ where language is becoming more and more informal
    • French and Raven’s 6 bases of power
      1 - Legitimate power, (positional power)
      2 - Coercive power e.g teachers threatening a detention
      3 - Reward power,
      4 - Referent power, when others are envious of someone else
      5 - Expert power
      6 - Informational power e.g advertising saying you need this in your life
    • Grice’s conversational maxims, which uphold a successful conversation
      • Manner
      • Quality
      • Quantity
      • Relevance
      You can break these intentionally or unconsciously
    • Neologism = a new word, often used in occupational speech
      For example,
      • Best Boy - military
      • Flairing - bartending
    • Herrgard - believes that it is important to use jargon at work. Makes the workplace more efficient, especially in a time-pressured environment.
    • Herring - found that men’s emails were more direct and opinionated. Women’s emails were more emotional and personal. Men’s were twice as long.
    • Initialisms = combination of letters that do not make a word
      For example,
      • MFL - schools
    • Drew and Heritage - institutional talk
      Workplace language is different to other language.
      1. it is goal-orientated
      2. has particular constaints
      3. defined by the inferential procedures
      Members use the inclusive personal pronoun ‘we’ to show their community.
    • Tannen - power in the workplace

      professionals in the workplace have more expertise and on their ‘home turf, therefore outsiders have less power as they are excluded and confused
    • Heritage - use of interrogatives
      Professionals are the people who ask the question. This is an unspoken rule of interactions that structures dialogue. These interactions are asymmetrical in power as a result.
    See similar decks