Tailors care and counseling according to the needs of the client/patient
PC 2.1
The pharmacist shall assess the client’s/ patient’s current medication-related health need
EVIDENCE 2.1
Uses appropriate techniques, procedures and language to gather relevant patient information and clarify the level, type and form of information required
PC 2.2
The pharmacist shall provide the client/patient with current, objective and evidence-based information.
EVIDENCE 2.2
Delivers information evaluated based on quality use of medicines principles and current evidence-based guidelines
PC 2.3
The pharmacist shall provide tailored verbal and/or written information to client/patient.
EVIDENCE 2.3
Explains complicated technical concepts using layman’s term to address adequately information gaps on medicines and other health products
PC 2.4
The pharmacist shall maximize opportunities for patient counseling to provide information and advice to clients/patients
EVIDENCE 2.4
Trains all pharmacy personnel involved in the provision of non-prescription medicines to identify and refer patients who may benefit from counseling.
PC 2.5
The pharmacist shall advice the client/patient on the medicine, including dosing regimen, precautions, possible adverse effects, specific storage requirements and proper disposal.
EVIDENCE 2.5
Describes the therapeutic indications, pharmacological actions and the precautions
PC 2.6
The pharmacist shall emphasize on the significant potential or actual medication-related problems associated with the use of medicines
EVIDENCE 2.6
Identifies medication-related problems associated with the use of medicines, such as contraindications, potential interactions and incompatibilities without causing panic to the client/patient
PC 2.7
The pharmacist shall determine when provision of medicines or health products is inappropriate or unnecessary
EVIDENCE 2.7
Provides alternative options if the provision of medicines is inappropriate or unnecessary