OAM

• Management - A process of PLANNING, ORGANIZING, LEADING, and CONTROLLING resources to achieve specific objectives
• 3 ASPECTS OF MANAGEMENT

  1. Management is a PROCESS
• 3 ASPECTS OF MANAGEMENT

  2. Management uses RESOURCES
• 3 ASPECTS OF MANAGEMENT

  3. Management aims to achieve OBJECTIVES
• MANAGEMENT IS A PROCESS

  It has 4 functions, also known as POLC, which stands for PLANNING, ORGANIZING, LEADING, and CONTROLLING
• MANAGEMENT IS A PROCESS

  POLC is said to be interdependent and is link to each other to form a coherent set of activities with define purpose
• PLANNING - a process to identify the objectives of a task
• WORK PLAN - visual planning tool in a form of summary table. it involves: objectives, activities, persons required, time frame, resources required
• ORGANIZING - According to Schermerhorn 2011, organizing is the gathering of resources required to carry out activities and allocate the effectiveness and efficiency
• ORGANIZING - According to Peter F. Drucker, effectiveness means doing right things while efficiency means doing the right things right.
• LEADING - is a process in a way

  1. influence others
  2. direct others
  3. coordinated w others
  4. communicate effectively w others
  5. Motivating others
• LEADING - leadership requires establishing and maintaining good work relationship between the leader and their subordinates
• LEADING - The leader must related well to their subordinates and help them realize their potential
• LEADING - The leader inspires the team by being a role model
• CONTROLLING - According to Schermerhorn 2011, this is monitoring and evaluating activities undertaken in relation to the stated objective. It involves the ff:

  1. Identifying the gap between what was planned and what was accomplished
  2. Determining the main cause of the problem during implementation
  3. Finding ways to correct these problems
  4. Preventing these problems from recurring
  5. Seeking new ways to improve
• QUALITY CONTROL - it is required in manufacturing and service sectors
• QUALITY CONTROL - Customers expects consistent quality of product and service
• QUALITY CONTROL - Responding to complaints and utilizing management information system (MIS) is part of quality control
• QUALITY CONTROL - MIS involves proper use of system and technology infrastructure that allows timely and accurate collection, retrieval, and dissemination of information to organization
• MANAGEMENT USES RESOURCES

  Resources pertains to people, time, money, materials, machines, equipment, land, building, technology, information/communication system, and/or non-material or material things
• MANAGEMENT USES RESOURCES

  Resources is essential in achieving specific objective
• MANAGEMENT USES RESOURCES

  Having the right quantity and quality of resources at the right time is funadamental to the management
• MANAGEMENT AIMS TO ACHIEVE OBJECTIVES

  Management always starts with a clear set of objective, it has to be SMART
• S in SMART stands for SPECIFIC
• M in SMART stands for MEASURABLE
• A in SMART stands for ATTAINABLE
• R in SMART stands for REALISTIC
• T in SMART stands for TIME-BOUND
• Specific - should have sufficient detain in terms of quantity and quality
• Measurable - can be assessed or verified though objective performance indicator
• Attainable - can be achieved by finding own ways
• Realistic - can be accomplished given the current and planned level of resources
• Time bound - can be achieved within the definite time period
• Investment perspective - deriving an expected economic return or material benefit from management activities
• Investment perspective - Economic profitability is desired
• Investment perspective - can come through to producing a product or providing services to target audience
• Ethical Perspective - Examines whether your objectives is morally right or wrong
• Individual Fulfillment Perspective - how organization seeks to satisfy their employees to develop their potential
• Mainstream and Multistream Perspective - Dyck and Nuebert (2012) introduces new-based way to study management by comparing 2 contrasting management approach that falls into CONTINUUM
• Mainstream perspective - more on self