Theme 1

Cards (142)

  • What is B2B Marketing?
    Business to Business marketing
  • Market Share Calculation
    Sales of a Business/ Total sales in a market x 100
  • Market research
    The collection, presentation and analysis of information relating to the marketing and consumption of goods and services
  • Database
    An organised collection of data stored electronically with instant access, searching and sorting facilities
  • Focus groups
    A number of customers are invited to attend a discussion about a product led by market researchers
  • Quantitative research
    The collection of data that can be quantified; the collection of statistical data
  • Product orientation
    An approach to business which places the emphasis upon the production process and the product itself
  • Primary research or field research

    The gathering of new information which does not already exist
  • Market orientation
    An approach to business which places the needs of consumers at the centre of the decision-making process
  • Qualitative research
    The collection of data about attitudes, beliefs and intentions
  • Sample
    A small group of people who must represent a proportion of a total market when carrying out market research
  • Socio-economic groups
    Division of people according to social class
  • Secondary Market Research
    The collection of data that is already in existence
  • Benefits of Market Orientation
    • Can respond faster to changes in the market
    • Can be more confident the launch of a new product will go well
    • It will be more able to anticipate market changes
  • Methods of Primary Market Research
    • Questionnaires
    • Focus groups
    • Test marketing
    • Observation
  • Methods of Secondary Market Research
    Internal data:
    • Existing market reports
    • sales figures and annual reports
    • accounts published by a business
    External data:
    • Government publications
    • Information from competitors
    • Websites
  • Supply
    The amount of a product that suppliers make available to a market
  • Demand
    The quantity of a product bought at a given price over a period of time
  • Design Mix
    The cost, function and aesthetics that have to be considered when designing a product
  • Design for waste minimisation

    Designing products that last a lifetime, Designed to be smaller and lighter, no disposable products
  • Design for recycling
    Using recycled materials, or making products recyclable
  • Benefits of designing products to changes in social trends
    • Lower costs and higher profits
    • products are likely to be popular
    • Can be used as a USP
  • Above the line promotion
    Placing adverts using the media
  • Below the line promotion
    Any promotion that isn't using the media - Sponsorship, Merchandising.
  • What are the benefits of Online Retailing?
    • Reduced costs
    • Reaching more customers globally
    • Open 24/7
  • How can markets change?
    • The size of the market
    • The Nature of the market
    • New markets can appear
  • How can markets grow?
    • Economic growth
    • Innovation
    • Social changes
    • Changes in legislation
  • Businesses can adapt to change through:
    • Market Research
    • Investment
    • Continuous Improvement
  • Competition in the market can make businesses lower prices, offer higher quality products and advertise more to attract customers
  • Factors of Uncertainty
    • New competitors
    • Natural disasters
    • Change in consumer tastes
    • A Recession
  • Qualitative data can be used to identify and anticipate customer needs and wants
  • Quantitative data can be used to quantify likely demand for a data
  • Limitations of Market Research
    • Unpredictable human nature
    • Sampling and Bias - Don't represent everyone
    • People may not be honest in Questionnaires or Focus Groups
  • Market Segmentation
    When a business splits a market into different segments, based on age, income or gender
  • A competitive advantage of a product or service can be gained through:
    • Product Design
    • Product Quality
    • Promotion
    • Ethical Stance
  • The Purpose of product differentiation may be for
    • Flexible pricing
    • Recognition
    • Extend product range
    • Overcoming competition
    • Brand Development
  • Adding Value can be done by:
    • Packaging
    • Customisation
    • Frequent Buyer Offers
  • Factors Influencing Demand: PASSSIFICC
    • Population
    • Advertising
    • Substitutes
    • Seasonality
    • Shocks
    • Income
    • Fashion
    • Interest Rates
    • Competition
    • Complements
  • Factors Influencing Supply: CCENTS
    • Competitors
    • Cost of Production
    • External Shocks
    • New Technology
    • Taxes
    • Subsidies
  • Price Elasticity of Demand
    Measures the responsiveness of demand to a change in price