Chapter 7
Cards (19)
- Organisation structure: The formal, internal framework of a business that shows how it is managed and organised
- Functional departments: the main activities of a business, finance, marketing, operations, human resources and development
- Hierarchy: the number of levels in an organisation structure
- Chain of command: the route through which authority is passed down through in an organisation.
- Subordinate: an employee who is below another employee in the organisation's heirarchy.
- Span of control: the number of subordinates reporting to each manager.
- Delayering: reducing the size of the hierarchy by removing one or more levels - most often the middle management.
- Centralised organisation: one where all the important decision-making power is held at head office, or the centre.
- Decentralised organisation: One where the decision-making powers are passed down the organisations to lower levels.
- Directors: appointed or elected members of the board of directors of a company who have the responsibility for determining and implementing the company's policy. Some directors might have a management role for example a marketing director.
- Annual General Meeting: a meeting for shareholders that limited companies must hold once every year.
- CEO: the most senior manager responsible for the overall performance and success of a company.
- Manager: an individual who is in charge of a certain group of tasks, or certain areas or departments of a business, for example factory manager.
- Supervisor: an individual who checks and controls the work of subordinates.
- Delegation: passing authority down through the organisational hierarchy to a subordinate
- Autocratic leadership: A leadership style where the leader makes all decisions.
- Democratic leadership: A leadership style where the employees take part in decision making.
- Laissez-faire leadership: A leadership style where most of the decisions are left to the employees.
- Trade Union: an organisation of employees aimed at improving pay and working conditions and providing other services, such as legal advice for members.