socialisation of obedience to legitimate authority - we have been socialised to believe authorities are trustworthy and that uniform is a symbol of authority. this creates a socially obedient environment where people obey these figures.
socialisation of obedience to legitimate authority - milgram's obedience levels were higher if the experimenter was wearing a lab coat
graduated commitment - once people comply with a seemingly harmless request they find it more difficult to refuse to carry out more serious request as they want to appear consistent
graduated commitment - milgram's pts asked to give small shocks up to reasonable ones. therefore they committed to the trivial request
the agentic state - when we are in a state where we are not in control of our actions and therefore do not feel responsible. The agentic shift is when we perceive someone to be authoritative and allow them to control our behaviour while being aware of the consequences
the agentic state - Milgram's pts carried out the orders of the experimenter as does not feel responsible