A process by which a firm improves its efficiency by cutting the scale of operations
What is the definition of subcontracting and outsourcing?
Subcontracting: Hiring another company to perform specific tasks or services Outsourcing: Contracting out a business process to a third-party provider
What is the difference between the purposes of subcontracting and outsourcing?
Subcontracting: Specific tasks or projects are delegated to another company because the business lacks expertise or capacity Outsourcing: Entire business functions are delegated to an external provider for cost reduction and efficiency purposes
Does the business have more control through subcontracting or outsourcing?
Subcontracting
What is the duration of subcontracting and outsourcing?
Subcontracting: Temporary (for a specific project only)
Outsourcing: Long-term
What are the pros of producing to order?
Competitive advantage
Cut costs
Follow lean production techniques
Increase sales revenue, higher profit margins
What are the cons of producing to order?
Large amount of stock if suppliers not reliable - inventory costs
Difficulty workforce planning
Lower productivity
Change in organisational structure / culture will take time
Mass customisation
Personalisation or custom-tailoring of goods / services to meet customer needs, but still at near mass-production prices
Flexible to customer needs
Mass - large quantities, lower unit costs
What are the 7 factors considered when choosing effective suppliers?
Price
Payment terms
Quality
Capacity
Reliability
Flexibility
Vertical integration
How is price important with suppliers?
Low prices - competitive advantage, but may produce poor quality products, be unreliable or not flexible to meet sudden demand
What is essential with quality of suppliers?
Consistent level all the time, manufacturers have no buffer stock often
What is reliability with suppliers?
% of deliveries made on time for JIT production and how much contract terms are met in relation to quality
How is capacity ensured with suppliers?
Often business' spread risk with two suppliers to ensure product is sourced and available to customers
When is flexibility needed with suppliers?
If a vital supplier shuts down, negative publicity, transport difficulties causing delays in deliveries, supply chain disruptions
What is vertical integration?
Vertical integration is a business strategy where a company controls multiple stages of the production and distribution process, often buying their suppliers so they are in charge, ensuring guaranteed reliability, quality and flexibility
What is a stock control chart used for?
Monitoring stock, knowing when stock needs to be reordered, notice any irregular patterns
Stock control chart
Label below
A) Maximum
B) Lead time
C) Reorder
D) Minimum
E) Buffer stock
How to decide reorder quantity?
Maximum level - minimum level
What is a temporary contract?
A temporary contract is an employment contract that is for a fixed period or can be terminated / moved easily
Able to match supply with demand, greater flexibility