Influences on a business

• ICT

  Information and Communications Technology. Computing and communication systems that a business might use to help exchange information with stakeholders
• Digital Communication

  The transmission of information electronically between computing devices/ using technology
• M commerce

  Business transactions are carried out electronically by mobile phone
• E commerce

  Business transactions carried out electronically on the internet
• AI

  Artificial Intelligence. Use of technology to complete tasks usually requiring human intelligence
• Webchat

  Communicating in real time using web browsers
• Apps


  Pieces of software designed for a specific purpose and for use on smartphones
• Social media

  Methods of online communication such as websites or apps for people to share information
• Ethics

  The moral principles that guide how a business operates
• Trade off


  A trade off arises where having more of one thing potentially results in having less of another
• The environment

  The natural world within which we live e.g. seas, forests etc
• Traffic congestion

  The effects of overuse of transport networks, for example slower speeds, traffic queues and longer journey times
• Air pollution

  The presence or introduction of harmful substances into the air causing disease, allergies or damage to humans, animals, plants or the built environment
• Disposal of waste

  The removal, storage or destruction of unwanted material. Methods include recycling, burning and landfill sites
• Noise pollution


  A type and level of noise that is excessive and disturbing to people or animals
• Recycling


  The conversion of waste into reusable material
• Sustainability

  The process of operating without damaging the environment or depleting natural resources
• Global warming

  The steady increase in the earth's temperature due to emissions and the build-up of greenhouse gases, resulting in climate changes
• Scarce resources

  When the raw materials that are available are not sufficient to meet needs
• Pressure groups

  A group that tries to influence public policy in the interest of a particular cause