Labour process: the circumstances in which people apply their labour at work to produce goods and services, including how they work, who controls the work, and what skills they have
The division of labour: the way in which the labour process, or the range of occupations, is divided into specialized tasks or jobs, each carried out by one worker or groups of workers
Post-Fordism: modern industrial production moving away from mass production in huge factories towards specialized markets based on small flexible manufacturing units
Scientific management (Taylorism): a theory that the management of workers in an industrial firm and the tasks they perform should follow scientific principles, involving strict control of the workforce and performance of work tasks in the same way as industrial machinery
Taylorism involves breaking work down into its simplest elements, with workers given clear and simple instructions on exactly how they should do their job by managers who plan and co-ordinate these different tasks
Fordism is the application of scientific management to the mass production of standardized goods using assembly-line technology, involving few skills and repetitive work by employees
The Hawthorne effect is what happens when the presence of a researcher, or a group's knowledge that it has been specially selected for research, changes the behavior of the group
Responsible autonomy means workers are given a limited degree of control over their work, and the opportunity to use their initiative and to organize their own work routines
Alienation is the condition whereby workers lack power and control at work and have no job satisfaction or sense of personal creativity and fulfillment from their work. Work becomes meaningless apart from as a means of earning money
Technological determinism is the view that the technology or machinery used in production is the major influence in explaining workers' attitudes and involvement in work
Relatively secure section of the labour market consisting of full-time standard jobs with good pay, working conditions, job security, training, and career opportunities
Insecure section of the labour market involving part-time, short-term or temporary work, lack of job security, lower levels of training, poorer pay, and few promotion opportunities
Machinery and computers not only make goods, but also control the speed of production, the input of raw materials, and the correction of any mistakes with very little human supervision
Employees often in insecure non-standard part-time jobs, short-term zero hours or temporary full-time contracts, employed on a casual, temporary basis, easily disposable and replaceable
Refers to a sense of normlessness, confusion, and uncertainty over social norms, often found in periods of rapid social change and other disruptions of the routines and traditions of everyday social life
The first way in which voluntary and informal welfare providers may have affected the extent of poverty is the ways in which some charities function as pressure groups
When universal credit was introduced in 2010 and pensions credit was moved under its umbrella, pensioners saw the value of this element of their benefit reduced through stricter means testing
2. Do research on areas of interest such as poverty, domestic violence, or access to education
3. Collect data - quantitative and qualitative and present this to the government
4. Hope to sway government policy decisions, bring about new laws/policies or change existing ones, argue for extra funding for existing policy initiatives
Another way in which voluntary and informal welfare providers may have affected the extent of poverty is through charitable organisations acting as 'advice centres' for the poor