directly responsible for controlling day-to-day operations?
operations management
is accountable for the short-term planning and coordination of activities necessary to accomplish organizational objectives?
middle management
responsible for long-term planning and setting organizational objectives?
top management
it supports operations level tasks with highly detailed information about many business transactions affecting the firms?
horizontal flow
it distributes summarized information about operations and other activities upward to managers at all levels.
vertical flow
two groups of external users
trading partners and stakeholders
include customers sales and billing information, purchase information and inventory information?
trading partners
entities outside or inside the organization with a direct or indirect interest in the firm
stakeholders
a mental images of computers and programming
system
plants , animals and planets are examples of?
natural systems
submarines, social system to information system and other man made are example of?
artificial systems
what are the two elements of a system?
multiple components and relatedness
it contain more than one part. ex. yoyo carved from a single piece of wood?
multiple components
a common purpose relates the multiple parts of the sytem
relatedness
it is called a system when it is the focus of attention.
subsystem
the process of dividing the system into smaller subsystem. it is also a convenient way of representing the relationships among subsystem.
system decomposition
a system ability to achieve its goals depends on the effective functioning and harmonious interaction of its subsystem.
subsystem interdependency
set of formal procedures by which data are collected, processes into information and distributed to users.
information system
an event that affects or is of interest to the organization and is processed by its information system as a unit of work.
transaction
an economic event that affects the assets it is reflected in its accounts and is measured in monetary terms
financial transaction
sales of products to customers, purchases of inventory from vendors and cash disbursements and receipts are example of
financial transaction
events that do not meet the narrow definition of a financial transactions
nonfinancial transactions
list of suppliers, list of customers are examples of?
nonfinancial transaction
which supports daily business operations with numerous reports, documents, andmessages for users throughout the organization.
transaction processing system
which produces the traditional financial statements, such as the income statement, balance sheet, statement of cash flows, tax returns, and other reports required by law;
general ledger/financial reportingsystem
which provides internal management with special-purpose financial reports and information needed for decision making such as budgets, variance reports, and responsibility reports.
management reporting system
include creditors, stockholders, potential investors, regulatory agencies, tax authorities ,suppliers, and customers.
external users
management at every level of the organization, as well as operations personnel
internal users
are financial transactions that enter the information system from both internal and external sources.
data sources
is the first operational stage in the information system. The objective is to ensure that event data entering the system are valid, complete, and free from material errors.
data collection
Only data that ultimately contribute to information (as defined previously) are
relevant
designed to collect data only once. These datacan then be made available to multiple users. Capturing the same data more than once leads to data redundancy and inconsistency.
efficient
stage range from simple to complex
data processing
is its physical repository for financial and nonfinancial data.
database management
the most elemental piece of potentially useful data in the database. it is a logical and relevant characteristic of an entity about which the firm captures data.
data attribute
a complete set of attributes for a single occurrence within an entity class. For example, a particular customer’s name, address, and account balance is one occurrence (or record) within the AR class.
record
a complete set of records of an identical class. For example, all the AR records of the organization constitute the AR file
file
a report or document must serve a purpose. This could be to support a manager’s decision or a clerk’s task.
relevance
must be no older than the time period of the action it supports.