CHAPTER 1

Cards (51)

  • What are the 3 management tiers?
    operations, middle, top management
  • directly responsible for controlling day-to-day operations?
    operations management
  • is accountable for the short-term planning and coordination of activities necessary to accomplish organizational objectives?
    middle management
  • responsible for long-term planning and setting organizational objectives?
    top management
  • it supports operations level tasks with highly detailed information about many business transactions affecting the firms?
    horizontal flow
  • it distributes summarized information about operations and other activities upward to managers at all levels.
    vertical flow
  • two groups of external users
    trading partners and stakeholders
  • include customers sales and billing information, purchase information and inventory information?
    trading partners
  • entities outside or inside the organization with a direct or indirect interest in the firm
    stakeholders
  • a mental images of computers and programming
    system
  • plants , animals and planets are examples of?
    natural systems
  • submarines, social system to information system and other man made are example of?
    artificial systems
  • what are the two elements of a system?
    multiple components and relatedness
  • it contain more than one part. ex. yoyo carved from a single piece of wood?
    multiple components
  • a common purpose relates the multiple parts of the sytem
    relatedness
  • it is called a system when it is the focus of attention.
    subsystem
  • the process of dividing the system into smaller subsystem. it is also a convenient way of representing the relationships among subsystem.
    system decomposition
  • a system ability to achieve its goals depends on the effective functioning and harmonious interaction of its subsystem.
    subsystem interdependency
  • set of formal procedures by which data are collected, processes into information and distributed to users.
    information system
  • an event that affects or is of interest to the organization and is processed by its information system as a unit of work.
    transaction
  • an economic event that affects the assets it is reflected in its accounts and is measured in monetary terms
    financial transaction
  • sales of products to customers, purchases of inventory from vendors and cash disbursements and receipts are example of
    financial transaction
  • events that do not meet the narrow definition of a financial transactions
    nonfinancial transactions
  • list of suppliers, list of customers are examples of?
    nonfinancial transaction
  • which supports daily business operations with numerous reports, documents, andmessages for users throughout the organization.
    transaction processing system
  • which produces the traditional financial statements, such as the income statement, balance sheet, statement of cash flows, tax returns, and other reports required by law;
    general ledger/financial reportingsystem
  • which provides internal management with special-purpose financial reports and information needed for decision making such as budgets, variance reports, and responsibility reports.
    management reporting system
  • include creditors, stockholders, potential investors, regulatory agencies, tax authorities ,suppliers, and customers.
    external users
  • management at every level of the organization, as well as operations personnel
    internal users
  • are financial transactions that enter the information system from both internal and external sources.
    data sources
  • is the first operational stage in the information system. The objective is to ensure that event data entering the system are valid, complete, and free from material errors.
    data collection
  • Only data that ultimately contribute to information (as defined previously) are
    relevant
  • designed to collect data only once. These datacan then be made available to multiple users. Capturing the same data more than once leads to data redundancy and inconsistency.
    efficient
  • stage range from simple to complex
    data processing
  • is its physical repository for financial and nonfinancial data.
    database management
  • the most elemental piece of potentially useful data in the database. it is a logical and relevant characteristic of an entity about which the firm captures data.
    data attribute
  • a complete set of attributes for a single occurrence within an entity class. For example, a particular customer’s name, address, and account balance is one occurrence (or record) within the AR class.
    record
  • a complete set of records of an identical class. For example, all the AR records of the organization constitute the AR file
    file
  • a report or document must serve a purpose. This could be to support a manager’s decision or a clerk’s task.
    relevance
  • must be no older than the time period of the action it supports.
    timeliness