CHAPTER 1

    Cards (51)

    • What are the 3 management tiers?
      operations, middle, top management
    • directly responsible for controlling day-to-day operations?
      operations management
    • is accountable for the short-term planning and coordination of activities necessary to accomplish organizational objectives?
      middle management
    • responsible for long-term planning and setting organizational objectives?
      top management
    • it supports operations level tasks with highly detailed information about many business transactions affecting the firms?
      horizontal flow
    • it distributes summarized information about operations and other activities upward to managers at all levels.
      vertical flow
    • two groups of external users
      trading partners and stakeholders
    • include customers sales and billing information, purchase information and inventory information?
      trading partners
    • entities outside or inside the organization with a direct or indirect interest in the firm
      stakeholders
    • a mental images of computers and programming
      system
    • plants , animals and planets are examples of?
      natural systems
    • submarines, social system to information system and other man made are example of?
      artificial systems
    • what are the two elements of a system?
      multiple components and relatedness
    • it contain more than one part. ex. yoyo carved from a single piece of wood?
      multiple components
    • a common purpose relates the multiple parts of the sytem
      relatedness
    • it is called a system when it is the focus of attention.
      subsystem
    • the process of dividing the system into smaller subsystem. it is also a convenient way of representing the relationships among subsystem.
      system decomposition
    • a system ability to achieve its goals depends on the effective functioning and harmonious interaction of its subsystem.
      subsystem interdependency
    • set of formal procedures by which data are collected, processes into information and distributed to users.
      information system
    • an event that affects or is of interest to the organization and is processed by its information system as a unit of work.
      transaction
    • an economic event that affects the assets it is reflected in its accounts and is measured in monetary terms
      financial transaction
    • sales of products to customers, purchases of inventory from vendors and cash disbursements and receipts are example of
      financial transaction
    • events that do not meet the narrow definition of a financial transactions
      nonfinancial transactions
    • list of suppliers, list of customers are examples of?
      nonfinancial transaction
    • which supports daily business operations with numerous reports, documents, andmessages for users throughout the organization.
      transaction processing system
    • which produces the traditional financial statements, such as the income statement, balance sheet, statement of cash flows, tax returns, and other reports required by law;
      general ledger/financial reportingsystem
    • which provides internal management with special-purpose financial reports and information needed for decision making such as budgets, variance reports, and responsibility reports.
      management reporting system
    • include creditors, stockholders, potential investors, regulatory agencies, tax authorities ,suppliers, and customers.
      external users
    • management at every level of the organization, as well as operations personnel
      internal users
    • are financial transactions that enter the information system from both internal and external sources.
      data sources
    • is the first operational stage in the information system. The objective is to ensure that event data entering the system are valid, complete, and free from material errors.
      data collection
    • Only data that ultimately contribute to information (as defined previously) are
      relevant
    • designed to collect data only once. These datacan then be made available to multiple users. Capturing the same data more than once leads to data redundancy and inconsistency.
      efficient
    • stage range from simple to complex
      data processing
    • is its physical repository for financial and nonfinancial data.
      database management
    • the most elemental piece of potentially useful data in the database. it is a logical and relevant characteristic of an entity about which the firm captures data.
      data attribute
    • a complete set of attributes for a single occurrence within an entity class. For example, a particular customer’s name, address, and account balance is one occurrence (or record) within the AR class.
      record
    • a complete set of records of an identical class. For example, all the AR records of the organization constitute the AR file
      file
    • a report or document must serve a purpose. This could be to support a manager’s decision or a clerk’s task.
      relevance
    • must be no older than the time period of the action it supports.
      timeliness