least formal ADR. Parties reach agreement themselves (no third party, but can take place between solicitors). Negotiations often continue once claim has begun and many settle just before trial
Mediation
independent & neutralthird party to act as a ‘go-between’. Mediator does not makesuggestions. Mediation encouraged in family law and neighbour disputes.
Conciliation
similar to mediation, but conciliator has a more active role. They can make suggestions on what would be a fair outcome for both parties (though their opinion is non-binding). E.g. ACAS
Arbitration
set up under the Arbitration Act 1996. It is the most formal type of ADR. Parties can put a clause in any contract stating they agree to settle any future dispute with arbitration before they have even
arisen (Scott v Avery). Commonly used by businesses, trade unions and professions.