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Term 1
3) Professionalism and ethics
1) Introduction/ King code
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caleb coughlan
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Cards (11)
Ethical behaviour:
Refers to acting in ways consistent with what society and individuals think are good values
Ethical behaviour expected from every employee in business
Ethics:
Set standards of expected behaviour between employer/ employee/ business partners
Forms part of code of conduct of employees
Try avoid harm while promoting benefits to others
Examples of ethical business practices:
Ethical:
Using fair advertising
Paying fair wages
Operating within the law
Unethical:
Unfair advertising
Paying employees unfair wages
Taxation/ Tax evasion
Professional behaviour:
Closely linked to ethics, it includes issues such as appearance, communication, skills, etc.
Example -
business person dressed in suit and tie, has good manners and shows good business sense
Professionalism:
Set standards of expected behavior
Refers to what is right/ acceptable in enterprise
Focus on maintaining reputation of business/ profession
Examples of professional business practices:
Professional:
Good use of work time
Treating all people the same
Keeping clients details confidential
Unprofessional:
Using rude/ impolite language
Abuse of work time
Overstating number of hours worked
Difference between professionalism and ethics:
Ethical behaviour:
Refers to principles of right and wrong/ acceptable in society
Conforms to set of values that are morally acceptable
Focuses on upholding reputation of a business/ profession
Professional behaviour:
Refers to what is right/ acceptable in a business
Set standards of expected behaviour
Applying code of conduct of a profession or business
Transparency:
Decisions
/
actions
must
be
clear
to all
stakeholders
Staffing
and other processes should be
open
and
transparent
Regular audits
should be done to determine
effectiveness
of
business
Accountability:
Must be regular communication between management and stakeholders
Businesses should be accountable/ responsible for their decisions/ actions
Board should ensure company's ethics are effectively implemented
Responsibility:
Business/ board should develop and implement programmes that aim at protecting communities in which they operate
Business/ board should develop remedial programmes to protect environment, example reduce air and water pollution
Ways in which, professional, responsible, ethical and effective business practice should be conducted
Plan properly and put preventative measures in place
Mission statement should include values of equality/ respect
Treat workers with respect/ dignity by recognising work done well