Cards (67)

  • What must businesses adapt to changes in?
    Technology, consumer needs, competitor actions
  • What is innovation in business?
    Developing new ideas or improving products/services
  • What is the difference between innovation and invention?
    Innovation improves existing products; invention creates new ones
  • Why do businesses spot opportunities?
    Due to changes in technology, consumer wants, or obsolescence
  • What is risk in a business context?
    The chance of failure or loss
  • What is a reward in business?
    Positive outcomes like profit and success
  • What do entrepreneurs do?
    Take risks for potential rewards
  • What is a business enterprise?
    • An organization set up to produce goods/services
    • Purposes include:
    • Providing goods/services
    • Meeting customer needs
    • Adding value
  • Who is an entrepreneur?
    Someone who takes risks and makes decisions
  • What needs must businesses meet?
    Price, quality, choice, convenience, customer service
  • How does meeting customer needs affect businesses?
    Increases customer satisfaction and loyalty
  • What is the purpose of market research?
    • Identify customer needs
    • Reduce risk
    • Spot market gaps
  • What are the types of market research?
    Primary and secondary research
  • What is primary research?
    First-hand data collection methods
  • What is secondary research?
    Analysis of existing data
  • What are the advantages of primary research?
    Up-to-date information but can be expensive
  • What are the advantages of secondary research?
    Cheaper but may be outdated
  • What is market segmentation?
    • Dividing customers into groups based on:
    • Age
    • Gender
    • Income
    • Location
    • Lifestyle
    • Helps target marketing and meet specific needs
  • What is a risk of market segmentation?
    Smaller market size, higher marketing costs
  • Why is understanding competitors important?
    Helps decide how to compete effectively
  • What are business aims and objectives?
    • Aims: broad goals (e.g. survive, grow)
    • Objectives: measurable targets (e.g. increase sales by 10%)
  • What are financial objectives?
    Targets related to profit, sales, market share
  • What are non-financial objectives?
    Targets like independence, challenge, personal satisfaction
  • What is the formula for revenue?
    Revenue = Price × Quantity sold
  • What are fixed costs?
    Costs that stay the same regardless of output
  • What are variable costs?
    Costs that change with output
  • What is the formula for total costs?
    Total costs = Fixed + Variable costs
  • What is the formula for profit?
    Profit = Revenue - Total costs
  • What is cash flow?
    • Movement of money in and out of business
    • Cash inflows: sales, loans, investments
    • Cash outflows: rent, wages, bills
  • What does positive cash flow indicate?
    Surplus of cash inflows over outflows
  • What does negative cash flow indicate?
    Shortage of cash inflows compared to outflows
  • What is a cash flow forecast?
    Prediction of future cash inflows/outflows
  • What are sources of finance?
    • Short-term: overdraft, trade credit
    • Long-term: personal savings, loans, venture capital, share capital, retained profit, crowdfunding
  • What is the break-even formula?
    Break-even output = Fixed costs ÷ (Price - Variable cost per unit)
  • What is margin of safety?
    Actual sales - Break-even sales
  • What are the types of business ownership?
    • Sole trader: one owner, unlimited liability
    • Partnership: 2+ owners, unlimited liability, shared profit
    • Ltd: limited liability, shares sold privately
    • Franchise: buying rights to sell under a brand
  • What are the pros of a franchise?
    Lower risk and existing customers
  • What are the cons of a franchise?
    Less control and royalties to pay
  • What factors affect business location?
    • Proximity to market, raw materials, labour, competitors, costs
    • Online businesses less affected by physical location
  • What is the marketing mix (4Ps)?
    • Product: design, features, branding, packaging
    • Price: penetration pricing, price skimming, cost-plus, competitive
    • Place: retail, online, direct
    • Promotion: advertising, sales promotions, sponsorship, social media