Cognitive interviews

Cards (11)

  • Cognitive interviews are a method of interviews based on techniques to improve memory recall
  • cognitive interviews were created by Gieselman and Fisher (1982)
  • Features of a cognitive interview:
    1. report everything
    2. reinstate the context
    3. recall in reverse order
    4. recall from a changed perspective
  • Report everything- witnesses are encouraged to report everything as 'irrelevant' information could trigger memories
  • reinstate the context- witnesses should imagine emotions and the environment they were experiencing at the time of the crime. Related to context dependent forgetting and gives witnesses a cue
  • Recall in reverse order- events should not be recalled chronological order to prevent dishonesty and witnesses abiding by schemas
  • recall from a changed perspective- events should be recalled from another person's point of view as it disrupts expectations and any schemas witnesses may have
  • Enhanced cognitive interviews were created by Fisher in order to focus on the social dynamics of an interaction
  • Enhanced cognitive interviews include:
    • no distractions
    • Active listening from interviewer
    • open ended questions
    • interviewer speaking slowly
    • maintained eye contact
  • STRENGTHS
    • obtains accurate EWTs- Kohnken et al (1999) found cognitive interviews provided more accurate info
  • LIMITATIONS
    • some techniques are more valuable- Milne and Bull (2002) found that a combination of 'report everything' and 'reinstate the context' produced the best recall
    • time consuming- Kebbell and Wagstaff (1996) found that it takes longer to train police and get witnesses comfortable
    • increases inaccurate info- Kohnken et al (1999) found that accurate info increased by 81% but inaccurate info increased by 61%