Innovation = putting a new idea into action 'the commercially successful exploitation of ideas'
Invention = formulation of new ideas for products and processes whereas innovation is the practical application of new products
Advantages of innovation?
First mover advantage
higher prices and profitability
added value
Process Innovation = finding better or more efficient ways of producing existing products, or delivering existing services
Disadvantages of innovation?
high levels of competition
uncertain commercial returns
small availability of finance
Efficiency = includes how well a business is using its resources to produce
Kaizen = continuous improvement involving constantly introducing small incremental changes to improve quality
Benchmarking = to understand and evaluate the current position of a firm in relation to best practice and to identify areas of improvement
Forms of benchmarking?
-Strategic
-Performance
-Internal
-External
-International
Entrepreneurship = activities done by an entrepreneur along with risks and rewards
Intrapreneurship = entrepreneurial activity done by managers and employees along with risks - rewards are invested back into the business
Intellectual Property = aimed at protecting the property of an individual or business
Automatic protection?
Copyright writing and literary works
Design rights
Protection to be applied for?
Trade marks - minimum 4 months (product names and logos)
Registered designs - minimum 1 month (appearance of a product)
Patents - minimum few years (inventions)
Non-Disclosure Agreements = a legally binding document that can be used to stop those consulted from stealing an idea.
Patents = these protect inventions and gives the inventor the rights to take legal action against anyone who makes, uses, sells or imports it without their permission. (very expensive $4,000 and take a long time, must be renewed yearly.)
Copyrights = exclusive legal rights that protects the publication, production, or sale of the rights to a literacy.
Trademarks = refers to distinctive desings that uniquely identifies a firm or its goods.
The Bartlett and Ghosal Model of International Strategy = indicates the strategic options for businesses wanting to manage their international operations based on two pressures: local responsiveness and global intergration.
Force for local responsiveness?
Do customers in each country expect the product to be adapted to local requirements
Do local competitors have an advantage based on their ability to be more responsive
Force for global integration?
How important is standardisation of the product in order to operate efficiently
Is consistent global branding required in order to achieve international success
e.g. Mercedes need to produce identical products
Bartlett and Ghoshals Model

a
Global Strategy?
Highly centralised
Focus of efficiency
Standardised product
e.g. Amazon
Transnational Strategy?
Complex to achieve
Aim is to maximise local responsiveness but also gain benefits from global integration
Wide sharing of expertise
e.g. Starbucks
International Strategy?
Aims to achieve efficiency by focusing on domestic activities
International operations are managed centrally
Relatively little adaptation of product to local needs
e.g. McDonalds
Multi-Domestic Strategy?
Aims to maximise benefits of meeting local market needs through extensive customisation