job analysis - is the process of determining the work activities and
requirements
job description - is a relatively short summary of a job and should be about two to five pages in length, is the written result of the job analysis.
what principle or idea that organizations tend to promote good employees until they reach the level at which they are not competent—in other words, their highest level of incompetence?
peter principle
what is the meaning of KSAO?
knowledge, skills, ability, other characteristics
what process is determining a job’s worth?
job evaluation
what is useful for determining pay levels, transfers, and promotions?