Events should be recalled in a different order to what they originally occurred in. This is done to help people build expectations of what they thought happened, rather than the actual event. It also helps prevent dishonesty.
Witnesses should be encouraged to recall the events from other perspectives. This is done to disrupt expectations and the schema. The schema that you have of a particular setting can create expectations of what would have happened, so the witness would be recalling what the schema expected, not what actually happened.