HR PRACTICE

• Human resource management (HRM or HR)

  The management of human resources, a function in organizations designed to maximize employee performance in service of an employer's strategic objectives
• Human resource management


  • Concerned with the management of people within organizations, focusing on policies and on systems
  • Includes employee benefits design, employee recruitment, training and development, performance appraisal, and rewarding
  • Concerned with organizational change and industrial relations
• Why organizations need HRM

  • Address worker engagement, performance, leadership development, and retention
  • Manage health care, retirement concerns, hiring
  • Manage globalized workforce, diversity, and sustainability
  • Facilitate the sharing of employee knowledge and expertise
  • Deal with government regulations
  • Maintain legal compliance
• Types of organizational assets

  • Human resources
  • Financial
  • Physical
  • Technological
• HR approaches to improving productivity

  • Staffing
  • Talent management and development
  • Rewards
  • Risk management and worker protection
  • Employee and labor relations
• HR management functions


  • HR strategy and planning
  • Equal employment opportunity
  • Staffing
  • Talent management and development
  • Rewards
  • Risk management and worker protection
  • Employee and labor relations
• Forces of external environment influencing HR

  • Global
  • Environment
  • Cultural/Geographic
  • Political
  • Social
  • Legal
  • Economic
  • Technological
• Roles of HR management

  • Administrative (clerical administration, recordkeeping, legal paperwork, and policy implementation, use of technology)
  • Operational and employee advocate (cooperate with managers to ensure fair employee treatment, identify and implement needed programs and policies)
  • Strategic (address business realities, focus on future business requirements, contribute to devising and implementing success strategies)
• Mix roles for HR department

  • Administrative
  • Operational and employee advocate
  • Strategic
• Technology trends in HR

  • Mobile devices (used to access HR activities, personal devices allowed to enhance work)
  • Social media (wikis, blogs, tweets, text messaging, used to communicate within and outside the organization)
• Role of HR in organizational ethics

  • Legal question (does the behavior or result meet all applicable laws, regulations, and government codes?)
  • Ethical question (does the behavior or result meet both organizational standards and professional standards or ethical behavior?)
• Examples of HR-related ethical misconduct

  • Discrimination
  • Harassment
  • Unfair compensation practices
  • Breach of confidentiality
  • Misuse of company resources
• HR generalist


  A person who has responsibility for performing a variety of HR activities
• HR specialist


  A person who has in-depth knowledge and expertise in a specific area of HR
• Knowledge needed by HR professionals

  • Employment regulations
  • Finance
  • Tax law
  • Statistics
  • Information systems
  • Specific HR activities
• Professional associations and organizations for HR

  • Society for Human Resource Management (SHRM)
  • International Personnel Management Association (IPMA)
  • WorldatWork
  • Association for Talent Development (ATD)
• Professional certifications for HR

  • Professional in Human Resources (PHR)
  • Senior Professional in Human Resources (SPHR)
  • Global Professional in Human Resources (GPHR)
  • SHRM exams and certification
  • WorldatWork certifications
• Generations in the Workplace

  • Traditionalists (born 1928-1945)
  • Baby Boomers (1946-1964)
  • Generation X (1965-1980)
  • Millennials/Generation Y (1981-1996)
  • Generation Z (1997-2012)
• Skills Gap


  Hard skills/Soft skills
• Job Design


  • Job Fit
  • Job Simplification
  • Job Enrichment
  • Job Enlargement
  • Job Rotation
• Flexible Jobs


  • Telework
  • Shift work
  • Compressed Workweek
  • Job Sharing
  • Flextime
• Telework


  Completing work through electronic interaction, telecommunications, and internet technology
• Shift work


  Requires employees to work on various schedules that function at different times throughout a workday
• Compressed Workweek


  A full week is accomplished in fewer than five days of eight working hours each
• Part-time jobs


  Less than 40 hours per week
• Job sharing


  An arrangement in which two employees perform the work of one full-time job
• Flextime


  Employees work a set of number of hours a day but vary starting and ending times
• Types of workers


  • Core workers
  • Flexible workers
  • Independent contractors
• Core workers


  Employees that are foundational to the business and they work year round
• Flexible workers


  Employees that are hired on an "as needed" basis
• Independent contractors


  Workers who perform specific services on a contract basis
• Recruiting source choices


  • Internal recruitment
  • External recruitment
• Internal recruitment


  • Promoting from within the organization
  • Organizational Database
  • Job Posting
• External recruitment


  • Hiring from outside the organization
  • Media Sources
  • Employment Agencies
  • Job Fairs
  • Internships
• Technology for recruiting


  • Social media and networking
  • Web-based recruiting
  • E-video
  • Gamification
• Social media and networking

  LinkedIn, Twitter
• Web-based recruiting


  • Internet Job Boards
  • Career Websites
• 1. video


  Recruitment videos
• Gamification


  Using game-like elements in the recruitment process
• Selection


  Choosing individuals with the correct qualifications needed to fill jobs in an organization