Chapter 8

• Internal recruitment: filling a vacant post with someone already employed in the business
• external recruitment: filling a vacant post with someone not already employed in the business.
• job description: a list of the key points about a job, job title, key duties, responsibilities and accountabilities.
• person specification: a list of the qualifications, skills, experience and personal qualities looked for in a successful applicant.
• shortlist: a list of candidates who are chosen from all of the applicants to be interviewed for the job.
• Induction training: a training programme to help new recruits become familiar with their workplace, the people they work with and the procedures they need to follow.
• On-the-job training: training at the place of work; watching or following an experienced employee.
• Off-the-job training: training that takes place away from the workplace, for example at college or universities.
• Resignation: termination of employment by the employee, perhaps because they have found a job with a different employer.
• Retirement: termination of employment due to the employee reaching an age beyond which they do not need to work.
• Redundancy: termination of employment by employer because the job is no longer needed,
• Dismissal: termination of employment by the employer because the employee has broken company rules or is not performing work to the required standard.