Have both hydrophobic (water-repelling) and hydrophilic (water-attracting) parts, which allow them to interact with both water and oily or greasy substances
Help to emulsify and lift away dirt and stains from surfaces
Enhance the cleaning efficiency of detergents by softening water and preventing the precipitation of minerals that can reduce the effectiveness of surfactants
Common builders include phosphates, zeolites, citrates, and carbonates