1.5.3 Business Objectives

Cards (10)

  • Business Objective

    A goal set by a firm to achieve it's mission
  • Examples of Business Objectives
    -Survival
    -Profit Maximisation
    -Sales Maximisation
    -Market Share
    -Cost Efficiency
    -Employee Welfare
    -Customer Satisfaction
    -Social Objectives
  • Survival
    Start-ups need to survive the entry into the market so must prioritise effective cash flow management
  • Profit Maximisation

    Once a firm has survived maximising profit becomes important to attract shareholders as they receive more dividends and the share price increases
  • Sales Maximisation

    Generating the maximum possible revenue by raising or lowering prices according to elasticity. Sales attract investors and benefit employees more eg. salary raise
  • Market Share

    Selling higher quality products as maintaining market share is important to investors and for avoiding financial losses
  • Cost Efficiency

    Producing and delivering goods at the lowest possible cost by; paying NMW, subcontracting, lean production, lowering quality this is important in highly competitive markets
  • Employee Welfare
    Providing healthy and safe working conditions by providing benefits and a work-life balance eg. medical insurance, subsidised canteen, education to improve morale, motivation and productivity
  • Customer Satisfaction

    Delivering quality products, attractive pricing and customer service to increase reputation and benefit from viral marketing
  • Social Objectives

    Managing a firm's corporate social responsibility by addressing social and environmental issues eg. fair wages, reducing impact to create a positive reputation