A business or marketing statement that summarizes why a consumer should buy a company's product or use its service
Unique Selling Proposition (USP)
How you sell your product or services to your customer, addressing the wants and desires of your customers
Market Targeting
A stage in the market identification process that aims to determine the buyers with common needs and characteristics
Three Factors That Will Determine Your Customer
Target Market
Customer Requirements
Market Size
Geographic segmentation
The total market is divided according to geographical location
Variables to consider: Climate, Dominant ethnic group, Culture, Density (rural or urban)
Demographic Segmentation
Divided based on consumers
Variables to consider: Gender, Age, Income, Occupation, Education, Religion, Ethnic group, Family Size
Psychological Segmentation
Divided in terms of how customers think and believe
Variables to consider: Needs and wants, Attitudes, Social class, Personality traits, Knowledge and Awareness, Brand concept, Lifestyle
Behavioral Segmentation
Divided according to customers' behavior pattern as they interact with a company
Variables to consider: Perceptions, Knowledge, Reaction, Benefits, Loyalty, Responses
Customer Requirements
The specific characteristics that the customers need from a product or a service
Two Types of Customer Requirements
Service (intangible, cannot be touched but customer can feel the fulfillment)
Output (tangible, characteristic specifications that a consumer expects to be fulfilled in the product)
Market size
The approximate number of sellers and buyers in a particular market
Steps in Identifying the Size
1. Estimate the Potential Market
2. Estimate the Customers
3. Estimate the Market Share
Marketing Mix
A set of controllable and connected variables that a company gathers to satisfy a customer better than its competitor
The 7 P's of Marketing Mix
Product
Place
Price
Promotion
People
Packaging
Positioning
Product
Any goods or services that is produced to meet the consumers' wants, tastes and preferences
Place
The location where the buyer and seller exchange goods or services, also called the distribution channel
Different Pricing Strategies
Penetration Pricing
Skimming Pricing
Competition Pricing
Product Line Pricing
Bundle Pricing
Premium Pricing
Psychological Pricing
Optional Pricing
Cost Plus Pricing
Cost Based Pricing
Value Based Pricing
Promotional Mix
Advertising
Public Relations or PR
Personal Selling
Sales Promotions
Direct Marketing
Packaging
Protection, Containment, Information, Utility of use, Promotion
Positioning
A process used by marketers to create an image in the minds of a target market
ThreeBasic Concepts of Positioning
Functional Positions
Symbolic Positions
Experiential Positions
Branding
The process of creating a name, symbol, or design that identifies and differentiates a product from other products, used as a marketing tool towards establishing consumer awareness and fostering brand loyalty
3 Important Things to Consider in Branding
Determine your brand personality
Determine your targetmarket
Determine your product or services / Be clear with your product identity
Steps in Creating a Brand
1. Think of a good brand name
2. Create your Logo
3. Design your brand communication
Types of Brand Names
Descriptive
Evocative
Invented
Lexical
Acronym
Geographical
Founder
Suggestive
Brand Elements
Brand name
Brand Logo
Brand symbols
Brand character
Brand slogan
Proverbs 11:3 (NIV): '"The integrity of the upright guides them, but the unfaithful are destroyed by their duplicity."'