o victim explains the real impact of the crime
o the offender understands the effects on the victim
o offender may learn to take perspective of others
o this may then reduce chances of reoffending
o offenders may offer compensation to the victim
o atonement is seen through any feelings of guilt
o the victim can express distress
o this may increase the feeling of empathy/taking perspective by the offender
o the victim now has a voice
o the victim may also develop an increased awareness/empathy towards the offender
o reducing the victim’s sense of feeling harmed