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• mirrored data center: 


  The center that reflects current economic events of the firm. The mirrored system has reduced Pershing’s data recovery time from 24 hours to 1 hour.
• Mutual aid pact: 


  Agreement between two or more organizations (with comparable computer facilities) to aid each other with their data processing needs in the event of a disaster.
• Network virtualization: 


  An independent channels which are assigned to separate virtual computers.
• Platform-as-a-Service (PaaS): 


  A service that enables client firms to develop and deploy onto the cloud infrastructure consumer-generated applications using facilities provided by the PaaS vendor.
• Program fraud: 


  A form of data processing fraud that involves creating illegal programs to alter accounting records, destroying a program’s logic using a virus, or altering the program logic to cause the application to process the data incorrectly.
• Recovery operations center (ROC): 


  Arrangement involving two or more user organizations that buy or lease a building and remodel it into a completely equipped computer site.
• Redundant arrays of independent disks (RAID):

  A parallel disk that contain redundant elements of data and applications.
• Specific IT assets: 


  They are unique to the organization and support its strategic objectives
• Software-as-a-Service (SaaS): 


  It is a software distribution model in which service providers host applications for client organizations over a private network or the Internet.
• Statement on Standards for Attestation Engagements No. 16 (SSAE 16):

  It is an internationally recognized thirdparty attestation report designed for service organizations such as IT outsourcing vendors.
• Storage virtualization: 


  It is the pooling of physical storage from multiple network storage devices into what appears to be a single virtual storage device.
• Transaction Cost Economics (TCE): 


  A conflict with the core competency school by suggesting that firms should retain certain specific non-core IT assets in-house.
• Virtualization: 


  The technology that has unleashed cloud computing.
• virtual private network (VPN)


  is a private network within a public network.
• extranet


  Another variant on Internet technology . This is a password-controlled network for private users rather than the general public.
• World Wide Web (WWW)


  is an Internet facility that links user sites locally and around the world.