The process of coordinating and overseeing the work performance of individuals working together in organizations, so that they could efficiently and effectively accomplish their chosen aims or goals
Organization
A group of people working together to achieve a common goal
Business Organization
A group of people working together for the purpose of carrying on commercial enterprise
The Five Functions of Management
Planning
Organizing
Staffing
Leading
Controlling
Planning
Involves determining the organization's goals or performance objectives, defining strategic actions that must be done to accomplish them, and developing coordination and integration of activities
Organizing
Involves defining roles and responsibilities, assigning tasks, and bringing harmonious relationships among the individuals and work groups or teams in the organization
Staffing
Indicates filling in the different job positions in the organization and determining the right people for the right job
Leading
Entails influencing or motivating subordinates to do their best so that they would be able to help the organization's endeavor to attain their set goals
Controlling
Involves evaluating and if necessary, correcting the performance of the individuals or work groups or teams to ensure that they are all working toward the previously set goals and plans of the organization
Evolution
Slow stages of growth and development, starting from simple forms to more complex forms
Management Theories
Theories that help improve the management process
Scientific Management Theory
Makes use of the step by step, scientific method for finding the single best way for doing a job
Frederick W. Taylor
An American mechanical engineer who is known as the Father of Scientific Management, widely recognized for his methods and principles aimed at improving industrial efficiency
Taylor's Scientific Management Principles
Develop a science for each element of an individual's work to replace the old rule of the thumb method
Scientifically select and then train, teach, and develop the workers
Heartily cooperate with the workers so as to ensure that all work is done in accordance with the principles of the science that has been developed
Divide work and responsibility almost equally between management and workers
General Administrative Theory
A general theory of business administration developed by Henry Fayol, a French mining engineer, mining executive, author and director of mines
Fayol's 14 Principles of Management
Work Division or Specialization
Authority
Discipline
Unity of Command
Unity of Direction
Subordination of Individual Interests to General Interest
Remuneration or Pay
Centralization
Scalar Chain
Maintenance of Order
Equity
Stability or Security of Tenure
Initiative
Promotion of Team Spirit or Esprit de Corps
Work Division or Specialization
If an employee is given a specific task to do, they will become more efficient and skilled in it
Authority
A manager needs to have the necessary authority in order to ensure that their instructions are carried out by the employees
Discipline
Required for any organization to run effectively, achieved through a culture of mutual respect, organizational rules, philosophies, and structures, and good supervision and impartial judgment
Unity of Command
An employee should receive orders from only one manager
Unity of Direction
Work to be done should be organized in such a way that employees work in harmony towards the same objective, using one plan, under the direction of one manager
Subordination of Individual Interests to General Interest
The overall interest of the organization should take precedence over personal ones
Remuneration or Pay
Employees should be paid fair wages for the work that they carry out, including both financial and non-financial incentives, and good performance should be rewarded to motivate employees
Centralization
Concentration of power in the hands of the authority and following a top-bottom approach to management
Scalar Chain
A clear chain of communication between employees and their superiors, with an organizational chart to show the structure clearly
Maintenance of Order
Orderly placement of resources (manpower, money, materials, etc.) in the right place at the right time to ensure proper use
Equity
Managers should be fair to employees through a combination of kindness and justice, creating loyalty and devotion
Stability or Security of Tenure
An organization should work to minimize turnovers to maximize efficiency, with clear and effective methods to handle vacancies
Initiative
Employees should be encouraged to show initiative and have a say in how they can do their job
Promotion of Team Spirit or Esprit de Corps
Management should strive to create unity, morale, and cooperation among the employees
Total Quality Management (TQM)
A management philosophy that focuses on the satisfaction of customers, their needs and expectations, involving all employees in the continuous improvement of processes, products, services and culture
Organizational Behavior (OB) Approach
The study of the conduct, demeanor, or action of people at work, to help managers carry out their functions
Three Levels of Management
Top Level Management
Middle Level Management
Lower Level Management
Top Level Management
General or strategic managers who focus on long-term organizational concerns and emphasize the organization's stability, development, progress, and overall efficiency and effectiveness
Middle Level Management
Tactical managers in charge of the organization's middle levels or departments, formulating specific objectives and activities based on the strategic or general goals and objectives developed by top-level managers
Lower Level Management
Frontline or operational managers responsible for supervising the organization's day-to-day activities, bridging the gap between management and nonmanagement employees
Managerial Roles (According to Henry Mintzberg)
Figurehead
Leader
Liaison
Monitor
Disseminator
Spokesperson
Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator
Figurehead
As a manager, you have social, ceremonial, and legal responsibilities, and are expected to be a source of inspiration
Leader
Providing leadership for your team, department, or organization, and managing the performances and responsibilities of everyone in the group
Liaison
Communicating with internal and external contacts, networking effectively on behalf of your organization