Event that cause harm, damage or loss to a person, people or environment
Emergency
Serious unexpected event that require immediate action to be taken
Accident
Unexpected event that causes injury, damage or loss
No matter how careful you are and how much planning you do, there will be an emergency that you have not thought of or planned for
You cannot control everything and sometimes people may act recklessly or carelessly
You need to have a plan and policies in place to deal with these situations if they arise
Incidents and emergencies examples
Accidents
Exposure to infections
Exposure to chemicals
Spillages
Intruders
Aggressive and dangerous encounters
Fire and floods
Loss of water supply
Other critical incidence
Working in health and social care means that you will come across some of the most vulnerable members of society
People can be anxious regarding their health, care or treatment and this can lead them to becoming frustrated
Some individuals may be suffering with issues that cause them to become aggressive or even dangerous
It is important as a health and social care worker that you keep yourself safe, but if the situation arises be in a position where you follow procedures when dealing with these types of incidences
Reporting of accidents
Report to senior staff or in a book
Report to relevant authorities
RIDDOR, social services, the police or HSE
Health, social care and childcare settings need to reflect and learn after any of these situations happen
So they can learn what went well, what didn't go well and what could make the situation easier to manage if it was to happen again
First aid
Providing immediate treatment to an individual to preserve life
Health, social care and childcare environments are legally required to have individuals who are trained and able to administer first aid
First aider
Assessing the area for danger
Using DRAB (Danger, Response, Airway, Breathing) to assess an unconscious patient
Preventing further harm
Maintaining the individual's dignity and treating them with respect